First of all anybody who rates this hotel as 'terrible, poor or even average' are having a laugh! I went to Mexico in July 2007 with a friend and my mother and we stayed at the moon palace. We cannot fault it in the slightest! Rooms were spacious with a double jacuzzi (Delux room) and even had a a pull... more

Following a trip to a different Cancun all-inclusive resort, our group of 8 picked the Moon Palace for our second trip. The property is very nice, clean, well kept. The room is a bit small, but well equipped, and not a problem for two adults. Food choices are wide, but none of the restaurants impressed us. A previous reviewer mentioned... more

This is going to be pretty long because I know that I read a lot of people's experiences before we decided to go back here again and I just wanted to highlight on what we loved about our trip! Feel free to ask me anything! My family traveled to Cancun for a 6-day, 5-night vacation. After much debating and researching... more

As they say...you get what you pay for. We stayed at the Moon Palace Grand for a weekend and a friend's wedding. The rooms were nice, but we were disappointed to find out that none of the standard rooms in this part of the hotel has an ocean view. The grand was the quietest part of the resort the weekend... more

We booked the Moon Palace for our honeymoon and did the all inclusive stay. If you go to this resort, you need to do all inclusive. All the drinks, food, etc are taken care of. You also get a 100 credits towards the spa or golf course, free manicure/pedicure and other little perks. IF you don't want to do all... more

We stayed at Moon Palace Grand July 13 to July 20. I wil ltry to include all the things I cared about before I went. We were able to check-in at Grand and had no wait. The rooms at Grand are the nicest I have stayed in with Palace. They are bigger than Beach and Cancun and the rooms we... more

If you get the chance visit this resort / country. Moon palace Mexico is probbly the friendliest place I have ever visited. The resort is huge, but you can still get lost in time in the quiet open spaces of the resort. We stayed on the Nizuc side of the resort, and this definately suited us as it is definately... more

OK perfectly describes our week-long stay at Moon Palace. Arrival was OK, not a long wait to check in, but a wait non-the-less. We were greeted by our "VIP guest relations representative", indicating that, should we need anything at all, she was the one to contact. After scheduling a meeting for the next morning to hear their sales pitch, we... more

We went to Moon Palace 5/26-6/1. There was only 25% occupancy. This made it great for never waiting for a shuttle or waiting to eat. I had been at the resort in 1999. They have made it larger and the rooms and amenities are nicer. We went with our children 15.19 and 24. We stayed on the Nizuc side. We... more