We have just returned from our sixth trip to Moon Palace and as usual we enjoyed our vacation and dreaded the prospect of facing the remainder of the New England winter. Every year we deliberate about trying something different or new and we always come to the same conclusion. Good weather, Great service, Good food, Great staff, why take a... More

Every thing was just superlative.The staff was always very helpful The rooms were nice and clean. The food was very good in all the restaurants. The restaurant managers were very cooperative when we needed some food items for our diet. The BRAZILLIAN restaurant was excellent. The chef there FERNANDO VELAZQUEZ satisfied all our needs as far as how we wanted... More

I just to wanted to express my gratitude to Elvira, y a n e t, violet and Patricia at the Nizic kids club. They were amazing with our 2 kids. They made theirs and our experience relaxing and fun. I miss them and plan on keeping in touch with them as we have become friends. I hope to see them... More

The Moon Palace is wonderful....it is really 4 resorts in a shared location. I highly recommend staying on the Gold Course as you are provided your own personal golf cart. The resort is large and having your own cart allows you to move about without waiting for the hotel service. The downside to the Golf Course villas is that they... More

Read all the reviews before going so kept an open mind,O.K. so the food is not " Out of this world" but it is very good and judgeing by the amount some guests devour a lot more people would agree.There are little tired areas in some of the furnishings but the overall appearance is very good and immaculately clean.This hotels... More

I will keep this short; having too much fun to waste time on Trip Advisor. Spent weeks reviewing and looking for the best deal, best package, best everything; found it here at the Moon Palace. We visit this area once a year, been doing so for many now, and each time we always were subject to the randomness of "you... More

Family with teens (17 & 15) just finished a trip to Cancun staying at Westin laguanamar & Moon Palace. Westin was fabulous - location, beach, pool, staff! MP, on the other hand, is a mixed bag of good & bad! Good - staff is courteous and always pleasant. Ground is beautiful, though dated. Food is decent, the only one I... More

We were at Moon Palace, Nizuc (one of the lobbies) for a week and really enjoyed it. There's so much to do (golf, sailing, snorkelling and trips) as well as activities around the complex. We also enjoyed the food but most of all, the service was absolutely FANTASTIC. We especially liked the restaurant EL CARIBEÑO. The manager and staff went... More

This was ultra all inclusive. The staff could not do enough for us and were fantastic with the kids. Especially on the beach & around the pool, giving a special mention to angelina, baltizar & Karen. We got married at the hotel which was perfect & organised with no effort on our part at all. Can not rave about this... More