This was our 5th visit to Moon Palace in Cancun. We had a wonderful time, the food was great, from quick buffets of Mexican specialities (plus regular American fare as well) to the Chinese sit-down restaurant. Service was always VERY nice as well as quick/attentive. We tried all three "sides" of the resort (Sunrise, Nizuc and Grand) to use the... More

Our family had the pleasure of staying at Moon Palace for a week in early December. We have stayed at several all inclusives over the past few years. While some such as Sandals Emerald Bay were more luxurious, the combination of quality accomodations, inexpensive rates and endless activities at Moon Palace is hard to beat. If you want a very... More

The moon palace was a perfect place to unwind and get away from the winter blues. The room was outstanding and house keeping above and beyond and resturants excellent. Just one minor hiccup. Will return. More

My husband and I love this resort. We have been owners for years and the service and the surroundings are 5 star. We invited a group of our friends to join us there as I celebrated my birthday. I choose the Japanese Restaurant at the Sunrise. In fact we stayed at the Sunrise. The occasion was one I will never... More

Every member of staff is genuinely pleased to look after you. Special mentions for the welcoming ladies in the El Manglar restaurant at breakfast, those being Gabriele, Raquel and Neomi. Sergio has taken us to and from the golf club many times and nothing is to much trouble. Thanks to all at Moon Palace. More

Here you have everything you need to enjoy a lazy and comfortable vacation! All inclusive concept that allows you to pick and choose what you like at the moment, without any hazzle with money, waiting to get the bill etc. Very nice staff, helpful and friendly. Clean and really nice rooms. Very well kept pool area and a nice beach.... More

Love this resort! From Carlos and Sabastion at the Nizuk pool, to Lizzarno, Walter and Gabrielle at the swing bar at the Sunrise! Had Mayan coffee at the Brazillian Steak house thanks to Ebrian. Nothing at all to complain about. The crowds were down, but not service or quality. Best restaurant by far is the Italian at the golf course.... More

We stayed in the Luna building facing the pools and beach - lovely view and great access to activities. The service is superb, everyone friendly and helpful. Be sure to sit at the bar at the Golf Club/Spa when Gilberth is working - he takes really good care of you! I asked chef Jose Fernando at the Sunrise buffet to... More

We had never been to Mexico before. Moon Palace was an absolute joy to stay at. The staff was spectacular. The accomodations were absolutely impeccable. They couldn't do enough for us. We would absolutely go back. Thank you to Elena Ornelas and Felipe Canche for serving us at the Grand Pool. And for Franciso for getting us to and from... More