I stayed a week at this resort 8/23/09 - 8/30/09 This resort has the WORST BEACH IN CANCUN, also they DON'T have complimentary trasportation to the hotel & back to the airport, i paid 70.00 dollars in taxis, they DON'T have a casino, closed 4 months ago. . i arrived on 8/23/09 and the room had a leaking a/c unit,... more

Moon Palace has something for everyone. Our group was there for a wedding, so we had all ages (from children to senior citizens). We stayed at the Nizuc part of the resort. I am 27 and absolutely loved it! I will stay on the Sunrise side when I return next because the pools were bigger (more of them) and there... more

First off…I was very skeptical of coming here I had major seconds thoughts really wanted to cancel after reading some previous reviews but my boyfriend insisted- so we went (8/22-829) and it was AMAZING! Transportation was waiting for us when we arrived- they brought us to Moon Grand- which is the newer section of the resort- totally beautiful! Staff and... more

We just returned from an awesome week of vacation at the Moon Palace-Grand. The staff at the resort are first class. They are very friendly and go out of your way to help you. Each person you walk by, acknowledges and greets you. This is a very large resort with 14 different restaurants to choose from. As an all-inclusive, what... more

We stayed Aug 8-15 as a family with 2 boys (8 & 13) in the main building of Nizuc section. Check-in was a breeze around 3:00pm on a Saturday afternoon. We lucked into meeting our conceriege at check-in and immediately scheduled our excursions for the week. Again no problem - were able to do everything when and where we wanted.... more

We are returning guests of the moon palace nizuc from the uk,this is our 6th time here.We came for my 50th birthday and we loved every minute of it.The best all-round restaurant in my view would be mangler(mangrove)plenty to fill the hungriest of tummies and a good selection,the cooks,chefs and the waiters do a fantastic job and remain cheerful and... more

We stayed at the Moon Palace July 15-19th. The service was absolutely fantastic (See Miguel at the Nizuc bars) and the location is perfect for a low-key vacation. It is one of the first hotels on the way in downtown from the airport, so it is separated off by itself. If you like to be in the mix next to... more

Hey all, this is my first review on this website and I want to give as good an account as possible. First we stayed there from Aug 9-16. We arrived on Sunday ant about 3:45 and was immediately dopped off at Moon Grand (the newer section of the resort). We were very excited as we pulled up because they look... more

My wife and I, along with our two children (ages 11 & 15) spent a week at Moon Palace from August 4-11 and thoroughly enjoyed our stay. The drive from the airport was quick and easy (approximately 10-15 minutes) and we were immediately greeted with a cold towel and were quickly checked in. The room was absolutely beautiful and very... more