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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
Hotel amenities
Special offer
$1,500 Resort Credit
Ranked #12 of 170 hotels in Cancun
4.5 of 5 stars 4353 Reviews
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4,353 reviews from our community

What travellers say about this hotel
  • Room service(86)
  • Very good(79)
  • Hotel zone(47)
  • Great time(46)
  • Nizuc side(40)
  • Sunrise section(39)
  • Pool area(37)
  • Italian restaurant(34)
  • Really nice(21)
  • Friendly and helpful(12)
Traveller rating
    2,614
    966
    331
    256
    186
Only show reviews for Family (1268) | Couples (1178) | Business (162)
Date Rating
bella625
Toronto, Canada
1 review
14 helpful votes
3 of 5 stars Reviewed 3 February 2012
14
people found this review helpful

My family and I stayed at the Moon Palace Resort in January 2012. It started out as a "I am going to Love this place" when we were given juice and a flower, but soon turned into not loving it. We arrived at 11 am and did not get into our room until 3 pm. After checking in we were... More

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R-J_B_trip
Amherst, New York
2 reviews
2 helpful votes
5 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Our fourth trip to the Moon -- EVERYTHING you need is onsite -- excellent restaurants -- great pools -- beautiful beach & ocean views -- the water is great and very swim-able (not true at all cancun beaches -- some complain because the water has a little kelp in it right near the shore but it is just "weeds":)) The... More

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canary1313
Bellevue, WA
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

POOL huge, ocean dirty...may have been muddied by a recent storm. Spa fabulous. Golf course bar excellent for service and bartender Wilberth. He kept up a steady stream of new and tasty drinks, try the Mudslide. La Tratoria restaurant at the Golf Club and Spa was my favorite, loved the lasagna. Bernardo in the main buffet exceeded all standards of... More

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keith r
dundee
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

i enjoyed the holiday of a life time at the moon palace!!! the staff were amazing, the food was amazing, the amenities were amazing, exactly what you want from an all inclusive resort!! i will return sometime in the near future........................... i hope!!! my only slight negative view is that it is not ideal for a group of friends, far... More

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kessman
DC
Contributor
12 reviews
9 helpful votes
3 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

Caveat - huge all inclusives are not my cup of tea. I've stayed in at least six hotels in Cancun and I would put this at the bottom. The beaches aren't nearly as nice as they are in Cancun's hotel zone, and I found the food and drinks to be pretty horrible. The rooms are beautiful inside, but the location... More

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Connie C
Hastings, Minnesota, United States
1 review
7 helpful votes
5 of 5 stars Reviewed 2 February 2012
7
people found this review helpful

Recently returned from a weeks vacation, January 19-26, 2012 at the Moon Palace. This was our third trip to this Palace resort. We had a great time! As always the service there is fantastic. One of the outstanding items of the week - we were treated to a special dinner at the Bugambilia restaurant. The manager, Dio Doro, arranged for... More

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supergaggle
The Hague, The Netherlands
Senior Contributor
41 reviews
20 helpful votes
3 of 5 stars Reviewed 2 February 2012

Recently stayed at the Moon Palace for a 5 day company summit. Sunrise building (Limon). For those not accustomed (like myself) to these type resorts, you immediately feel a sense of unease just due to the massive proportions of the property. Seriously took me about 30 minutes to find my room. The property should add more directional signs, provide better... More

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CanadianTourist992
Alberta
Reviewer
4 reviews
5 helpful votes
3 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Recently took the family for a 2 week holiday to the Moon Palace. The check in was fairly quick, but the person trying to give you all the information about things in the resort right after check in went on and on and on. Not a great thing when your children are excited and hungry after being on a plane... More

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81FrequentT81
Providence, Rhode Island
Contributor
16 reviews
3 helpful votes
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

In January, 2012 I stayed at the Moon Palace for 9 days. The first 5 days were for a big company meeting and the remaining days were for vacation with my spouse. The resort has pros and cons. Pros: * Splendid, clean pools * Gorgeous Caribbean weather * Beautiful landscaping * Most rooms have a balcony with a one-person hammock... More

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julia t
White Plains, New York
1 review
5 of 5 stars Reviewed 1 February 2012

This was our fifth time to come to Palace Resorts. We came along, with friends, and this time we brought our elderly parents with us; and every time we all had great experience. Our favorite is Moon Palace due to its enormous property size with long sandy beach, variety of restaurants, beautiful golf course, and a jungle to explore. Because... More

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Moon Palace Golf & Spa Resort Also Known As

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico

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