I have read many reviews on this site and the bottom line is you make your own fun. True, you can complain that the food is not 4 star (you never go hungry) or the beach at the Moon is not the best (go visit the Beach Palace for a day) or your drink is too weak (ask for a... more

We love the Palace brand and have vacationed exclusively at Palace Resorts for the last 3 years. We originally were planning our stay at the Sun Palace but some of our friends, who are members were told this place is the best, so we switched to Moon. Location is great - you are 10 min from airport. You can arrange... more

My wife and I have never been to the Caribbean and have never stayed at an all-inclusive resort. We therefor had no preconceived notions or specific expectations about our hotel or the area. Our stay was last week of August and the place was virtually empty. The resort is absolutely enormous and there were maybe a couple hundred people, if... more

As always...no glitches! Lovely room with great service. Love the cart service from our suite at the Sunrise to the golf course. Golf always challenging and fun! Staff have never disappointed us. Happy to be returning in December! J&M more

We stayed here over Christmas last year and had an amazing time. We loved the enormous room with the whirlpool bath (it does take an age to fill up tho!). The pools were great as were all the staff. The best thing we found though was the food and drink. Great choice and quality in all the restaurants we tried... more

The trouble with reviews of hotels/resorts is not everyone has the same frame of reference. Moon Palace is a very good all inclusive hotel. If you're used to staying at a Quality Inn on your vacations, you'll be blown away. If you're used to staying at the Ritz, you'll be disappointed. One note - we were there from Aug 29-Sept... more

We had a great time at the Moon Palace from start to finish. Rooms: We stayed in the Presidential Golf Suites that came with personal golf cart for you to get to and from the main hotels.The rooms are beautiful,we had daily housekeeping,towels,mini bar refills,etc. And you didn't not have to ask it was done automatically. The showers are roomy... more

We did not travel to Cancun intending to stay at this location. We booked a room at another all inclusive resort, but were approached at the airport for a tour of this resort in return for some good incentives. Upon arriving we found this resort to be far better than the one we had booked at and even decided it... more

My husband and I travelled to Cancun and stayed at the Moon Palace for 2 weeks for our honeymoon. On arrival receptionist was ok, but as soon as we were in our room we received 4 phone calls off the belt from customer relations/reception/timeshare people, not what you want after travelling since 3am in the morrning from Las Vegas!! We... more