I noticed from reading 100's of reviews before I left that there were basically two experiences - either very good or very poor. When I arrived in the morning receiving a white carnation, sparkling wine (can be purchased at Walmart for less than $7 per bottle) at desk and chocolates - I was very pleased. They didn't have a concierge... More

A friend of mine is now on his Fifth time visiting the Moon, I joined him for the first time last year, and returned this year as well. I have also visited and stayed at all inclusive resorts in Cancun, Playa del Carmen, Cozumel, Tulum and Los Cabos; although not at places that would be comparable to the level of... More

After traveling to Mexico close to a Dozen times over the past decade, there is no where I would recommend more than Moon Palace. Everything about our stay was absolutely phenomenal. The resort is impeccable! I cannot think of anywhere more beautiful with a better staff. Truly every detail is considered. We also had 3 extra special waiters & bartenders... More

4th time there, as good as the first! Looking forward to returning for another enjoyable relaxing time. Special comments on the great service we received in the Manglar restaurant. We had a wonderful time - Raquel the manager setup a great meal by Felipe, George and Pedro. George B and Hecner M. provided wonderful service. More

Great hotel and service and attractions , can't get better than this , everything was great almost anything u can think of in food is there , food was great , I love seafood and sushi , they don't have 1st class seafood but it was ok and the sushi was ok , the ocean water is not clear where... More

I have been going to Moon palace since 2004 when my parents decided to be members. I have traveled to cancun palace, beach palace in cancun as well as The new resort Moon palace casino in Dominican Republic, Punta cana. Moon palace Golf and Spa never disappoints me!!! As someone who has been 8 times most would call me a... More

TiMoteo is the best bartender at the Moon Palace. Everyone is very friendly and a fantastic place to stay. More

Our family of 4 with kids 6 and 4 traveled here in early February and loved it!!! The family deluxe room is great--2 bathrooms, all kinds of stuff and treats for the kids, privacy for the parents, etc. The grounds are beautiful, and as everyone says, the staff even better--they can't do enough for you. I think if you read... More

Every attention to detail has been made at this hotel, lovely rooms include the usual shower room, TV, plus balcony and jacuzzi in all rooms, the staff are so helpful and pleasant, nothing is a problem for them, there is a wide choice of restaurants, swimming pools as well as being on its own private beach. There was pleanty of... More