My new husband and I had a great experience at Moon Palace. From the complimentary airport shuttle to the unbelievable service, we felt pampered and welcome. We stayed in the new Moon Grand complex. It was perfect for honeymooners as it was quiet and private. The Grand has the Caribeno restaurant, one of the best. The other ones we liked... more

the hotel is beautiful the grounds are lovely the staff is excellent excellent...they were n top of every thing and very friendly!! more

This was a awesome place to stay, they made you feel like you were the only people at the resort and went out of there way to help you! more

My husband and I went to be part of a wedding at Moon Palace, and both of us has been to Cancun at least twice each before this trip and did not like the Moon Palace as much as other all-inclusive resorts. Firstly, it is pretty far off the path to anything. We had to cab everywhere. Secondly, they did... more

I went with 2 girlfriends for another friend's wedding for a long weekend in October. The staff were super friendly and helpful. I i don't think I had to pull out one chair, or even unfold my own napkin the entire time. We stayed in the Nizuc section which is the newest, and where they put all the time share... more

We have recently returned from the Moon Palace, and have to say that, compared to our visit last year; the company (Palace) focus has shifted towards the Presidential Members rather than the folks (including members) that have continued to support this hotel. We are not Members, but feel qualified to comment on the change of direction based on our previous... more

My husband and I were married at Moon Palace in the Tucan gazebo. The resort was amazing, everything from the rooms to restaurants- beautiful! The resort staff is also amazing! Kalena was our wedding planner and she helped with my every wish. The wait staff, bartenders, housekeeping- everybody I interacted with was very professional. Nobody expects tips, but we tip... more

My son was married here last December and it was wonderful. The hotel is lovely, you only apprciate how much when you get home. The best restaurants were the Golf Club and the fusion one. It is a fantastic location for a special holiday or a wedding. Do not miss the party boat back from Wet n Wild. more

Let me start off by saying that I have been to both the Moon Palace in both Cancun and Punta Cana and in the past things were good. I have been to Moon Palace, Cancun for the last 3 years in a row during the first week of November and after this last trip I probably will not return to... more