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Marriott CasaMagna Cancun Resort

4.0 of 5
Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
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Ranked #13 of 170 hotels in Cancun
4.5 of 5 stars 1040 Reviews
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1,040 reviews from our community

What travellers say about this hotel
  • Casa Magna(55)
  • Breakfast buffet(42)
  • Very nice(33)
  • Hot tub(30)
  • Thai restaurant(21)
  • Ocean view room(21)
  • Sports bar(19)
  • Hotel zone(19)
  • Pool area(19)
  • Friendly and helpful(12)
Traveller rating
    651
    275
    67
    35
    12
Only show reviews for Family (258) | Couples (297) | Business (36)
Date Rating
SalesGirl77
toronto
Contributor
14 reviews
20 helpful votes
4 of 5 stars Reviewed 19 January 2012
7
people found this review helpful

We stayed at the Casamagna from Jan 13 to Jan 17 2012. We used BestDay for transfer from the airport to the hotel (part of expedia package), it is worth mentioning that once you clear immigration, baggage and customs you need to go ALL the way OUTSIDE to find your transfer pickup. The BestDay service was quick and efficient. The... More

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dairycorner
Maine
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We just returned from our vacation at the Marriott CasaMagna Cancun Resort and we absolutely loved it! Everything was great about the hotel. The hotel itself was very clean and very well maintained. The staff was fabulous, very helpful, very professional, and very friendly. The location was perfect-- right on a beautiful beach with plenty of places to sit in... More

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Brookem
Charlotte, North Carolina
Senior Reviewer
8 reviews
22 helpful votes
4 of 5 stars Reviewed 18 January 2012

We visited Casa Magna the week of Thanksgiving and had a great trip!! The hotel is beautiful, staff is great and the food is wonderful!! I was very surprised at how few people were staying here during the week. It felt quite empty some days. Getting a spot at the pool was never an issue but we were down there... More

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Terpsfan1982
Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed 17 January 2012

This was the most relaxing vacation ever. Beautiful view, nice room, friendly staff. Best value vacation ever. More

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dchai
Billings, Montana
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 15 January 2012

We enjoyed our stay at the Casa magna. The beach is terrific, the rooms nice. The staff were helpful and the location convenient. We recommend getting the buffet breakfast included, well worth it! The other hotel restaurants were pricey and not that great, but it is easy and cheap to take bus into town for other dining options. On the... More

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arfchin
New York
Senior Reviewer
10 reviews
11 helpful votes
4 of 5 stars Reviewed 15 January 2012
5
people found this review helpful

The Marriott CasaMagna was a nice hotel to stay at. My family and I went in the first week of January so it was a bit quiet; hotel might be different during as it's busier. The whole premise was very clean. Staff was nice and helpful. The fitness center had some cardio machines (bikes, treadmills, and ellipticals), weight machines, and... More

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MarriottCancun, Public Relations Manager at Marriott CasaMagna Cancun Resort, responded to this review
18 January 2012

We are truly sorry that the experiences at some of our restaurants were not entirely to your satisfaction. We have shared your comments with our Executive Chef and the restaurant Managers as well. We will make sure that the dishes that you mentioned are looked more closely. More

DaftPunk81
2 reviews
5 of 5 stars Reviewed 12 January 2012

Fantastic hotel, brilliant location, nice clean rooms, lovely pool and beach areas, lovely friendly staff. Overall a top hotel. More

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KCTraveler44535
Kansas City, Missouri
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 10 January 2012
4
people found this review helpful

I signed up for Marriott rewards when booking this room and got a great rate with breakfast buffett and wifi included. We also received a food/beverage and spa discount (50%!!). We upgraded to an Executive Suite when we got there and were able to go to our room right away even though it was early. This hotel is beautiful. It... More

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drbvr
Indianapolis, IN
Senior Contributor
21 reviews
16 helpful votes
5 of 5 stars Reviewed 8 January 2012
6
people found this review helpful

I am a Marriott Rewards Member and whenever possible stay at Marriott hotels. Whether I am at a Courtyard or a JW, I am never disappointed. This hotel was no exception. I stayed here over New Year's weekend on a great deal that included breakfast and wireless internet, which are normally not free. Because they didn't have a room with... More

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rmunchkin
NYC
2 reviews
3 helpful votes
3 of 5 stars Reviewed 8 January 2012
3
people found this review helpful

Pros: Service was excellent. Staff, concierge (Ask for Akeemo, she was very helpful), bellhop, housekeeping: everyone was polite, friendly and eager to please. Sasi and Sedona Grill were the best restaurants. . La Capilla, Champion, Mikado and LA Isla were mediocre. The best food deal were the 35 pesos tacos (choice of pork, chicken or beef) by the pool. Housekeeping... More

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MarriottCancun, Public Relations Manager at Marriott CasaMagna Cancun Resort, responded to this review
9 January 2012

We became aware that situations like yours are happening more often during high demand seasons, we are truly sorry for this. We have taken all your comments into consideration and we will monitor our pool and beach areas more closely to ensure that all our guests are having a pleasant time at our resort. More

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Marriott CasaMagna Cancun Resort Also Known As

  • Marriott Casamagna Cancun Hotel
  • Marriott Cancun
  • Cancun Marriott
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico

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