A beautiful hotel. Our suite was lovely, and they certainly have no lack of staff. They never pass you without speaking. The morning breakfast is just "to die for" and I usually don't eat breakfast. Poolside service is fabulous, and the spa is top-notch! Highly recommend! More

We returned from a lovely trip to Cancun where we stayed for five nights at the JW Marriott in Cancun over the MLK weekend. We had our choice of places to stay and had narrowed it down to the JW Marriott vs. the Ritz Carlton; in the end we decided to save about $1000 and opted for the JW Marriott... More

We stayed for few nights and the service was great. Very easy check in and check out. We really enjoyed the grounds of the hotel and the restaurants. Stake house was excellent. We had breakfast on outside table and it was a fabulous experience. The actual interior of the rooms was ok. The view from our room was spectacular. The... More

Some of the reviews I saw on this hotel were pretty bad, I'm glad I saw them after the fact. I just got back from there, my husband travels a lot so we had points with which to stay there, so I cannot comment as to price. He is a preferred customer with Marriott, so we were even upgraded to... More

Awesome place! Our 3rd trip to Cancun...1st time to the resort. It is first class. Everyone was very friendly and service was excellent! Awesome pools and decent resorts on either side, too. Would definately go back! More

I stayed here two nights for a meeting and enjoyed the stay. The hotel is clean and comfortable and there are multiple pools and a great beach (as with most of the hotels in this section of Cancun). I stayed in the 14th floor, and the room was very nice and had a rather large private balcony and a very... More

Rooms and service are good, the food could be better. More

Stayed here last spring with my daughter. Can't even begin to explain how awful. Pool and pool restrooms filthy and overcrowded. Room carpet dirty and bedding old and torn. Food at pool awful. We were supposed to stay 6 nights and checked out after one to the Coral Beach American, one of our favorites. Very disappointed and when I told... More

My husband and I just returned from a fabulous 5 night stay at the JW Marriott. My husband stays in hotels 100+ nights per year so he has a fairly extensive basis of comparison. We used points for the stay and chose to upgrade to the Club 91 "all inclusive option" which for us was well worth the cost. Overall,... More