We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 175 Cancun hotels »

The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
Special offer
Up to 50% off
The Royal Mayan
Ranked #27 of 175 hotels in Cancun
4.5 of 5 stars 240 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

240 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Very clean(4)
  • Hotel zone(4)
  • Taxi driver(3)
  • Timeshare presentation(3)
Traveller rating
    135
    76
    15
    6
    8
Only show reviews for Family (96) | Couples (54) | Business (4)
Date Rating
Pittsburgh, Pennsylvania
Top Contributor
68 reviews 68 reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 8 February 2012

This timeshare resort, one of seven, of the Royal Resorts group is still great. Outstanding staff, good food, and activities make the Royal Mayan a very nice place to vacation. Demographics skew to mature adults, often coming with grandchildren. Low key, and relaxed has made the Royal Mayan a great place to visit year after year since we purchased in... More

Was this review helpful? Yes
See 15 more reviews by Sweetwater for Cancun
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 8 February 2012

We had a wonderful stay, when we arrived the staff welcomed us like it was our home. Very clean. The staff went out every morning and clean the BEACH. Really enjoyed our stay. More

Was this review helpful? Yes
See 2 more reviews by Bill P for Cancun
Lincoln, Nebraska
1 review
5 of 5 stars Reviewed 6 February 2012

We've been coming to the Royal Mayan for years and it's always a great experience. So sad that 2013 will be its last year in the Royal family. It's by far our favorite of the 5 Cancun properties. For those of you who haven't been to the Mayan yet, go while you still can. You will not regret it. More

Was this review helpful? Yes
NW Burbs of Chicago
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 February 2012

nice to enjoy the beach and watch the kids regain their swimming confidence More

Was this review helpful? Yes
See 5 more reviews by Fortune_Financial for Cancun
New Bern, North Carolina
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 February 2012

The resort is lovely with beautiful landscaping. The unit was a bit outdated, but very clean. Maid service was provided daily. The beach was awesome, the ocean beautiful, but a challenge to swim in because of the undertow and winds. We used Thomas Moore for the shuttle service from and to the airport. We did use the bus to go... More

Was this review helpful? Yes
Peoria, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 January 2012

I have stayed at the Royal Mayan many times and I want to let you know the service is outstanding. From the bellboys to the concierge, to the restaurants are all impeccable service and value. I would recommend this resort to everyone. More

Was this review helpful? Yes
See 4 more reviews by Robert S for Cancun
Castro Valley, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 30 January 2012

The hotel was lovely. The location was a mistake. There was no usable beach, now view of the ocean from the grounds. The food was marginal. I would never, never go there again. More

Was this review helpful? Yes
Camilo_Royal_Resorts, Community Manager at The Royal Mayan, responded to this review
7 February 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. We unsuccesfully tried to contact you personally to request more details on what you didnt like and make the necessary adjustments in our service. It would help us if you could elaborate a... More

Plano, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

We LOVE Royal Resorts! After our stay at The Royal Sands a few years ago, we own a unit at The Royal Mayan for New Years, and it's a vacation we look forward to every year. Now we also own at The Royal Sands as well ... also a fantastic resort. Along with all the glowing comments already here in... More

Was this review helpful? Yes
new york
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

one of the cleanest properties we've ever stayed in. i barely saw a grain of sand on their property, even though it sits on the beach. even their beachfront restrooms are immaculate. i think it is important to understand that this is a timeshare-owned property, not a hotel, that caters to a primarily mature guest base (think boca raton), therefore,... More

Was this review helpful? Yes
Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 11 January 2012

Very nice private resort. All rooms the same set up... 2 Bedroom, 2 Bathrooms, with 2 pull down beds in the living room, Full kitchen, Pool front, Ocean view. A few of the units were between the pool and the beach. These units actually had ocean front, but gave up the direct view of the pool. Not a bad view... More

Was this review helpful? Yes

Travellers who viewed The Royal Mayan also viewed

The Royal Sands
4.5 of 5 stars 661 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d153138?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal Islander
4.5 of 5 stars 276 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d185324?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal Caribbean
4.5 of 5 stars 263 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d186909?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to The Royal Mayan? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Royal Mayan

  • Royal Mayan Cancun
  • Royal Mayan
  • Royal Mayan Cancun Mexico
  • Cancun Mayan Hotel
  • Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR5,462 - 8,917

Owners: What's your side of the story?

If you own or manage The Royal Mayan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Royal Mayan
Show the lowest price for this hotel (from our partners)
Show Prices