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The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
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The Royal Mayan
Ranked #27 of 175 hotels in Cancun
4.5 of 5 stars 240 Reviews
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240 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Very clean(4)
  • Hotel zone(4)
  • Taxi driver(3)
  • Timeshare presentation(3)
Traveller rating
    135
    76
    15
    6
    8
Only show reviews for Family (96) | Couples (54) | Business (4)
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

Great place. I'd go back anytime. Rooms are nice and big. Right on the beach is a bonus. Very good vacation. More

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Parchment, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

Great spring break and the girls loved it. We had a unit with a beach front view, room was large and clean. Grounds were extremely well kept and the staff was constantly cleaning. All the staff was friendly and helpful. They have a great little food market that made it so you didn’t have to go into town for food.... More

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Lakewood, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

Three of my friends and I along with my daughter spent a week at the Royal Mayan. My daughters friend and her family stayed at the Royal Caribbean. Needless to say we had a wonderful time. The unit was perfect for 6, but it was the view that sold us. On the 7th floor the balcony faced the ocean and... More

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See 3 more reviews by DianeR55 for Cancun
Tappan, New York
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 April 2012
4
people found this review helpful

i bought the top of the line at the royal sands - penthouse beachfront with a breathtaking view week 14. i had to exchange my lock-off for week 13. what i got for my exchange was at the royal mayan with a view of another building and the unpleasure of looking at an empty fish pond. when we bought our... More

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Camilo_Royal_Resorts, Community Manager at The Royal Mayan, responded to this review
23 April 2012

Dear Member: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm sorry to read that you feel this way. I tried contacting you to request more details about this incident but was unable to get a reply back. Nevertheless, I will send a... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 April 2012
4
people found this review helpful

I made up my mind to travel very last minute March 10-17. The Royal Mayan was one place available. It all sounded good. When I got there it was amazing. The front desk was very hospitable. When I got to the unit I was giggling. This place was huge. Two bedrooms, two wash areas, two tubs and toilets. There was... More

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See 2 more reviews by hrdmapl for Cancun
New York, NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

The Royal Mayan is my favorite place to stay in possibly the entire world. A serene paradise is found when you check in and no matter how long you stay you are always treated like a VIP guest. Their staff is amazing and facilities top notch and well maintained. I wouldn't want to stay anywhere else. The Royal Resorts are... More

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See 3 more reviews by AldoStrada for Cancun
Northridge, CA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

Royal Mayan was a great place to stay. Rooms are spacious and clean. It's great to have a full kitchen though there is no in-room laundry. There is laundry service available and the prices are great. The beach is beautiful and the resort includes several activities such as Kayaking and catamaran-ing. The Royal Mayan family of hotels offer shuttles to... More

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Winston-Salem, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Even though the Royal Mayan is older, it does not disappoint. The rooms are very large and very clean. The pool and beach area are immaculate. The staff is very friendly and helpful. The restaurants are good and offer a wide variety of foods. Royal Resorts offers many ways to have a "no fuss" vacation. With their in house system... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

Clean. Well maintained. Friendly staff. Beautiful views. Fun (if a bit dated) rooms with terraces that you can linger on. My family and I consider ourselves lucky to have been able to stay at The Royal Mayan for the last two spring breaks. More

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Tampa, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

My dad has ownered here for 20+ yrs and i will never get tired of this location...outstanding views, services and great family vacation spot! Pools are beautiful, but our villa was right on the ocean and we walked right out to the beach....the best! More

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Additional Information about The Royal Mayan

  • Royal Mayan Cancun
  • Royal Mayan
  • Royal Mayan Cancun Mexico
  • Cancun Mayan Hotel
  • Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR5,462 - 8,917

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The Royal Mayan
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