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All 170 Cancun hotels »

The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Amenities
Special offer
25% off + Free Transfers
Ranked #16 of 170 hotels in Cancun
4.5 of 5 stars 229 Reviews
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229 reviews from our community

What travellers say about this hotel
  • Happy Hour(9)
  • Time share(7)
  • Maid service(6)
  • Very friendly(6)
  • Bedroom villa(5)
  • Personal concierge(3)
Traveller rating
    148
    54
    15
    5
    7
Only show reviews for Family (88) | Couples (57) | Business (2)
Date Rating
Jodi1234
Las Vegas, Nevada
1 review
1 helpful vote
5 of 5 stars Reviewed 5 June 2011
1
person found this review helpful

We enjoyed the warm waters, beach, beautiful resort. Staff was very helpful, friendly,and courteous. My husband and I plan on returning. It was so romantic and fun. Lots of places to visit or just hang out @ the pool. More

Was this review helpful? Yes
shebagirl38
Detroit, Michigan
Reviewer
5 reviews
22 helpful votes
5 of 5 stars Reviewed 9 May 2011
3
people found this review helpful

We have been vacationing at the Royal Caribbean for a few years now and we never tire of going. The beach is beautiful again, food is great and the staff is outstanding! You won't be disappointed if you choose the Royal Caribbean. Brought our in-laws this year and they had a wonderful time! Will be going back later this year!!! More

Was this review helpful? Yes
Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
11 May 2011

Dear Royal Resorts Valued Member: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm glad to read that you enjoyed your stay at The Royal Caribbean. Thank you for the kind comments and also for reccomending us. We value our members and guests... More

dmMc
new hampshire
Reviewer
5 reviews
10 helpful votes
5 of 5 stars Reviewed 8 May 2011
1
person found this review helpful

This was our first stay at a Royal Resorts and was a timeshare exchange. I was very impressed with the service, the staff are wonderful! The resort pools are very large, and the children's pool is huge sand well away from the "adult" pool, which is a big plus. Very quiet and relaxing vacation, which is just what we were... More

Was this review helpful? Yes
Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
9 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm glad to read that you enjoyed your stay at The Royal Caribbean. As a first timer, I'd like to welcome you to the Royal Resorts. I hope this is... More

jackie417
Utah
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 4 May 2011
2
people found this review helpful

I ended up trading our timeshare property for a week at this resort. My husband and I have stayed in Playa del Carmen many times before, but never in Cancun. This was also our teens (17,14,& 12) first time in Cancun. We went during the typical Spring Break vacation window and was a bit worried about the craziness we might... More

Was this review helpful? Yes
Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
9 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm glad to read that you enjoyed your stay at The Royal Caribbean. Thanks for the kind words about our resort and service provided by our hard working staff. I've... More

febaruba
new york
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 24 April 2011
1
person found this review helpful

We are owners at the Villa Group, and we have traveled to their resorts in Nuevo Vallarta and Cabo san Lucas. We were always satisfied, and were a little apprehensive when we exchanged through Interval International and received an exchange to Royal Caribbean in Cancun. We didn't know what to expect. We were VERY happy with our stay at the... More

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Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
5 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm glad to read you enjoyed your stay at The Royal Caribbean. I appreciate the time you took to write a detailed review of your stay. Thanks for the kind... More

NebraskaShannon
Lincoln, Nebraska
2 reviews
1 helpful vote
5 of 5 stars Reviewed 3 April 2011
1
person found this review helpful

I just returned from two weeks at The Royal Caribbean. We are owners at The Royal Caribbean & The Royal Haciendas, but did an internal exchange to accommodate our children's spring break. We had one villa the first week (March 19-26) and two villas the second (March 26-April 2), as additional family joined us. Our exchange was actually supposed to... More

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Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
5 May 2011

Dear Royal Resorts Valued Member: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm happy to read that you are a member of our Royal family. Thank you for giving us the chance to serve you and your family like you deserve. Thanks... More

jandktravellers
Northbridge, Massachusetts
1 review
3 helpful votes
5 of 5 stars Reviewed 3 April 2011
3
people found this review helpful

This is a time share community with just about everyone back year after year. I started coming to the RC in 1994 with a friend who purchased a unit and have returned many times. Not every year, but many with him or "took his week (50)". This year's visit in week 12 was last minute and the best. Maybe it... More

Was this review helpful? Yes
Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
6 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm very glad to read that you enjoyed your stay at The Royal Caribbean and also that you plan to keep coming back every year. Thank you for all the... More

TwoKayakers
New York City, New York
Contributor
13 reviews
11 helpful votes
5 of 5 stars Reviewed 30 March 2011
1
person found this review helpful

We have been going to Cancun in March for years as a way to end Winter and hopefully come back to Spring. While we didn't come back to Spring weather this year, our trip to Cancun was wonderful and a large part of making it so was our stay at the Royal Caribbean. The Royal Caribbean is one of 5... More

Was this review helpful? Yes
Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
6 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm glad to read you enjoy coming back to The Royal Caribbean. I appreciate the time you took to write such a nice and detailed review, thanks! You are correct,... More

Keeper72
Maumee, Ohio
1 review
1 helpful vote
4 of 5 stars Reviewed 30 March 2011
1
person found this review helpful

We have been going to the Royal Resorts for 16 years and our experiences have been pretty good. This time with their new POLICY of having the customer put up a DEPOSIT on their week stay turned out to be handled with little professionalism by their Management team. The weather was great! The beds at the Carribean were rather hard... More

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Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
11 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm sorry to read about how you felt treated by management about the deposit fee. I'll forward your comment to the resort's General Manager so he can follow up on... More

GrammaH
Green Bay, Wisconsin
Senior Contributor
39 reviews
19 helpful votes
5 of 5 stars Reviewed 20 March 2011
1
person found this review helpful

We have been vacationing at the Royal Caribbean for many years, we never tire of going there. The beach is beautiful, food is great and the staff is outstanding! You won't be disappointed if you choose to vacation here. Great place for families! More

Was this review helpful? Yes
Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Caribbean, responded to this review
12 May 2011

Dear Royal Resorts Valued Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm very glad to read that you are frequent guests of The Royal Caribbean and enjoy coming back so much. I can assure you that we never get tired either... More

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The Royal Caribbean Also Known As

  • Royal Caribbean Hotel Cancun
  • Royal Caribbean Cancun
  • Royal Caribbean
  • Cancun Caribbean Resort Royal
  • Royal Caribbean Resort Cancun
  • Royal Carribean
  • Royal Caribbean Hotel
  • Caribbean Royal
Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico

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