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All 170 Cancun hotels »

The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Amenities
Special offer
25% off + Free Transfers
Ranked #16 of 170 hotels in Cancun
4.5 of 5 stars 229 Reviews
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229 reviews from our community

What travellers say about this hotel
  • Happy Hour(9)
  • Time share(7)
  • Maid service(6)
  • Very friendly(6)
  • Bedroom villa(5)
  • Personal concierge(3)
Traveller rating
    148
    54
    15
    5
    7
Only show reviews for Family (88) | Couples (57) | Business (2)
Date Rating
ronandmag
Salt Lake City, Utah
Reviewer
4 reviews
10 helpful votes
3 of 5 stars Reviewed 21 August 2011

We just got back home from a week stay at the Royal Caribbean Resort in Cancun and it was not quite what we expected. We own a week at the Royal Islander and a week at the Royal Sands which we consider 5 stars. The Villa we stayed in was exceptional with a great view of the pool and the... More

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Camilo_Royal_Resorts, Community Manager at The Royal Caribbean, responded to this review
24 August 2011

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. Please accept my apologies for the lack of speed and friendliness you mention having received from our pool staff. I will pass this comment to Guest Service Management in order to review our... More

KaraokeDiva
Cincinnati, OH
Senior Contributor
27 reviews
45 helpful votes
5 of 5 stars Reviewed 30 July 2011
6
people found this review helpful

My parents are Marriott owners in Hilton Head and Myrtle Beach and traded their weeks through Interval for two two-bedroom villas at The Royal Caribbean. Originally we were supposed to be a group of seven (six adults and a 4-year-old), but unfortunately at the last minute (3 days before we left!) my pregnant sister was banned by her doctor from... More

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scooterjuanita
bedford, ny
Contributor
12 reviews
12 helpful votes
5 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

I just love the Royal Resorts hotels! They are scrupuously clean and beautifully maintained. This is espcially true of their resorts in Cancun. Huge 2 BR units which are very well maintained and kept up to date. I have nothing but raves for the resort and the staff! More

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Julie_Langberg
Auburn, Washington
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 21 July 2011
3
people found this review helpful

After many days of researching a vacation spot to take my newly blended family of seven, I decided on Cancun and The Royal Caribbean. I have to admit I was nervous at first, for taking this large family anywhere would be very expensive, and I wanted this to be a dream vacation for them. It truly was. As soon as... More

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TravelNurse1
Tennessee
Senior Contributor
23 reviews
52 helpful votes
4 of 5 stars Reviewed 8 July 2011
5
people found this review helpful

Just returned from wk stay at Royal Carribean in Cancun. Did a Interval Exchange. Went with husband and two sons 14 and 12. Had lovely ocean front 2brm Villa. Little dated but very clean and comfortable. Dont change the tiles in the bathroon Royal! They are classic! Very comfortable layout. Beach is beautiful. On the quieter end of the Hotel... More

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perhensam
Merion Station, Pennsylvania
Reviewer
3 reviews
5 helpful votes
3 of 5 stars Reviewed 4 July 2011
3
people found this review helpful

I booked a room at this place through Orbitz. There was no indication at all that this had anything to do with timeshares or whatever, just that it was a hotel room for one night. When we arrived in Cancun, we were met by a man who implied that he was from the shuttle service that we had purchased to... More

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Camilo_Royal_Resorts, General Manager at The Royal Caribbean, responded to this review
30 July 2011

Royal Caribbean Management Response: Dear Guest, We appreciate your comments and would like to take this opportunity to address them and clarify some misconceptions. Royal Resorts does not have staff inside the Cancun International Airport as you describe. However, please note that there are several other hotels in Cancun and the Riviera Maya with "Royal" or “Mayan” in their names... More

Lingenator
Evansville, Indiana
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 27 June 2011
1
person found this review helpful

We spent our 15-year anniversary at the Royal Caribbean Resort. All the Royal hotels were wonderful and had great service. You are met by a personal concierge who helps you with all your excursions for the week. The food at the hotels and at Captain's Cove is fabulous! Bikes, tennis, etc is all included. Rooms are nice and spacious. Great... More

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reneegarland
Apex, NC
Senior Reviewer
6 reviews
15 helpful votes
5 of 5 stars Reviewed 20 June 2011

The Royal Resorts really know how to do "timeshare". You feel like you've landed at your 2nd home when you get there...as a matter of fact, when you come through the front door you hear, "Welcome home". We met friends at the Royal Caribbean that had never been to a RR before. They were impressed with the friendliness, cleanliness and... More

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DLanders
Bordentown, NJ
Contributor
16 reviews
6 helpful votes
5 of 5 stars Reviewed 13 June 2011

Our family of four stayed here in October 2010 and had a wondeful time! The room was outstanding: clean, well-stocked kitchen, great grocery store for food, huge balcony and great layout. We had a great view of the pool area and the ocean. Even though the weather was a bit cool, the heated pool was great and so was the... More

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Brucejohnson11
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 7 June 2011
1
person found this review helpful

A little bit outdated but does not effect your trip. More

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The Royal Caribbean Also Known As

  • Royal Caribbean Hotel Cancun
  • Royal Caribbean Cancun
  • Royal Caribbean
  • Cancun Caribbean Resort Royal
  • Royal Caribbean Resort Cancun
  • Royal Carribean
  • Royal Caribbean Hotel
  • Caribbean Royal
Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico

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