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All 175 Cancun hotels »

The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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The Royal Caribbean
Ranked #19 of 175 hotels in Cancun
4.5 of 5 stars 263 Reviews
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263 reviews from our community

What travellers say about this hotel
  • Happy Hour(10)
  • Time share(8)
  • Very friendly(7)
  • Maid service(6)
  • Bedroom villa(5)
  • Personal concierge(3)
Traveller rating
    167
    64
    18
    7
    7
Only show reviews for Family (102) | Couples (69) | Business (2)
Date Rating
Stonington, Connecticut
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 7 January 2012
8
people found this review helpful

We just returned from an absolutely perfect weeklong vacation in Cancun at The Royal Caribbean. My boyfriend and I took his 3 girls, ages 10, 9, and 5 between Christmas and New Years - and could not have been more pleased. I did a lot of research on TA prior to booking this property, since I wanted to make sure... More

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See 2 more reviews by ciaobella6375 for Cancun
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 December 2011
4
people found this review helpful

First time to Cancun! We're time share owners, who exchanged to the Resort. Been traveling for 10 years, by far....The best trip! Location is amazing, rooms and views as well....But Service is above an beyond what we have ever experienced! Ronnie and Isreal, we cant say enough about you! You honestly made our trip amazing! So many laughs, especially trip... More

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Grafton, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed 19 December 2011

This is the best place to vacation, especially in the winter when its cold and snowy at home (wisconsin). Everyone is so friendly, the food and drink is amazing, and there are so many fun activities for the kids. I've been going there for over 20 years and hope to continue going for 40 more! More

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Palm Springs, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 December 2011

Mlost beautiful hotel in Cancun. Fantastic room. Amazing grounds and incredible view of the sea. Fanstastic staff. More

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Southwest, U.S.A.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 December 2011
2
people found this review helpful

This place is absolutely great! The location, the food, the service and staff, and the amenities are awesome. Everyone we encountered was friendly, polite, and willing to help. There is a concierge assigned to each villa to assist with booking tours, making reservations for restaurants and entertainment, and anything else needed to make your holiday a great one. The villa... More

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 9 December 2011
6
people found this review helpful

Ok, I will share what I feel most readers will appreciate when planning a vacation and considering a property for such. Pros: 1) The beach. Cannot go wrong. Be sure to wade beyond the first drop off, to the 2nd @ about 4 feet, and rake the bottom with feet...you will find great shells. They require some work but it... More

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Denver
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

Hard to go wrong with Royal Caribbean. We have been going there for years. It is just a great facility in a great location. Our housekeeper is great, keeps up the suite to very high standards. Seems like the market and on-site restaurants are getting a little expensive. We always eat at least once that the El Conquistador at the... More

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Poole, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

Wonderful staff ,great appartment.lovely location on the beach Good resturants with fantastic food especially PACO TACO for Mexican dishes Activities good & varied Rooms &all areas very clean great choice of tours SPa &gym available & shops within the resort both for food & clothes This holiday was a enjoyable as my last there Wonderfully comfortable beds More

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See 3 more reviews by vickyfisher for Cancun
Bend, Oregon
2 reviews
5 of 5 stars Reviewed 1 December 2011

the staff of the royal caribbean is great,they truely care about helping you anyway they can.We have stayed here many times and always had great time,the resort is always clean and well taking care of.The best thing is that the food here at the royal caribbean is number one.We have come with the kids and without them everytime is great.It's... More

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Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

We just returned from a lovely week at the Royal Caribbean in Cancun. We have stayed at several of the Royal Resorts locations many times. The grounds are absolutely meticulous as well as the restaurants, pool areas, and villas. My only gripe is that the villa next to us was undergoing very noisy renovations and they refused to move us... More

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See 6 more reviews by Jenlovestheocean for Cancun
Camilo_Royal_Resorts, Community Manager at The Royal Caribbean, responded to this review
12 December 2011

Dear Guest: Thank you for taking a moment of your valuable time to leave us your comments. I am truly sorry to hear of the noise disturbances you experienced; I have shared your feedback with management in order to make the necessary adjustments in our service to ensure we handle things differently in the future. I hope we can welcome... More

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Additional Information about The Royal Caribbean

  • Royal Caribbean Hotel Cancun
  • Royal Caribbean Cancun
  • Royal Caribbean
  • Cancun Caribbean Resort Royal
  • Royal Caribbean Resort Cancun
  • Royal Carribean
  • Royal Caribbean Hotel
  • Caribbean Royal
Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR5,796 - 9,920

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The Royal Caribbean
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