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All 175 Cancun hotels »

The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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The Royal Caribbean
Ranked #19 of 175 hotels in Cancun
4.5 of 5 stars 263 Reviews
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263 reviews from our community

What travellers say about this hotel
  • Happy Hour(10)
  • Time share(8)
  • Very friendly(7)
  • Maid service(6)
  • Bedroom villa(5)
  • Personal concierge(3)
Traveller rating
    167
    64
    18
    7
    7
Only show reviews for Family (102) | Couples (69) | Business (2)
Date Rating
Wallkill, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

All of the hotels in Hotel Zone offer great beaches, clean rooms, and wonderful pools. The big difference of staying at the Royal Caribbean is that they have several properties and you can use their shuttle or walk to them to expand your choices. The restaurants at each property had a different focus and the activities, pools, beaches, etc. were... More

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Cleveland, OH
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

Excellent location. Food is fantastic, you really don't have to taxi- you could just walk between the three Royal locations (Mayan, Carribean and Islander). For the price, Captain's Cove at the end of the street is PHENOMENAL. Cleanest rooms ever, though a tad outdated. Had a phone issue that was fixed the MOMENT we found it. Decent gym facility, everything... More

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See 3 more reviews by Aub-n-Jer for Cancun
Spicer, Minnesota
1 review
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 April 2012
10
people found this review helpful

We vacationed as guests of my sister and her husband March 17-28 at their timeshare in the Royal Carribbean. We were very impressed with the friendliness, cleanliness, and convenience of the facility. Our experience rating would have been a 5, except our unit was robbed on March 24th, our 39th wedding anniversary. When we left the unit for the beach,... More

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Milford, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

The resort is a timeshare but there are plenty of rentals available. Beautiful resort located on the ocean and between 2 sister resorts. You can use the facilities at all 3 plus 3 more in the area. One of the cleanest resorts I've ever stayed at. Reasonable priced restaurants on site as wel as a fully stocked store. Great staff... More

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seattle
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

Beautiful full service resort on the most beautiful beach in the world. Very friendly staff, great services. Highly recommend! More

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Walton, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 March 2012
2
people found this review helpful

Although I still have a week left in my three week stay, I wanted to express my thoughts on this incredible resort. The people who work here are the friendliest and most accommodating people you will find anywhere. The food is excellent, the drinks are wonderful (and very affordable), the accommodations are very comfortable, the view is breathtaking, the weather... More

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See 2 more reviews by Tom S for Cancun
tucson,AZ
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 March 2012
1
person found this review helpful

Our family of 6 has been coming here for 20+ years. Quality always high, service outstanding.Dinner at El Conquistador not to be missed. Watch for policy change in fall, when if not exchanging w/an owner you will be forced into going all inclusive. Not happy about this since there are such great restaurants in Cancun. Our "home away from home" More

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See 3 more reviews by zumaqueen for Cancun
Minneapolis
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 March 2012
2
people found this review helpful

I had no complaints until today when I told my kids we could get a "happy hour" drink since we were leaving the next day. The waitress brought our drinks and took our room key to charge you our room. When she walked by later I asked if we could get it back since we had a dinner reservation. She... More

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Camilo_Royal_Resorts, Community Manager at The Royal Caribbean, responded to this review
21 March 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm sorry to read about your bad experience with the captain you mention. I've passed a copy of your comments to Food & Beverages Management, a talk with the staff will be held... More

Gatineau
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 March 2012

We had stayed at the Royal Islander back in 1999 and decided to return this year for a family vacation. We were not disappointed at all! We had a full 2-bedroom villa at the Royal Caribbean which was perfect for our family of 5: master bedroom with king bed and own bathroom, 2nd bedroom with 2 double beds and own... More

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See 2 more reviews by sensfan12 for Cancun
Seattle, Washington
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

I started visiting the Royal Resorts in Cancun in 1998 as a guest of my family. As our family grew, we first rented an additional villa but then bought our own time share week at the Royal Caribbean in 2003. We always love visiting there and even though there's the option to trade our place there for a week somplace... More

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Additional Information about The Royal Caribbean

  • Royal Caribbean Hotel Cancun
  • Royal Caribbean Cancun
  • Royal Caribbean
  • Cancun Caribbean Resort Royal
  • Royal Caribbean Resort Cancun
  • Royal Carribean
  • Royal Caribbean Hotel
  • Caribbean Royal
Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR5,796 - 9,920

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The Royal Caribbean
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