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All 173 Cancun hotels

The Royal Islander

3.5 of 5
Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
The Royal Islander
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Ranked #20 of 173 hotels in Cancun
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521 reviews from our community

Traveller rating
    333
    139
    30
    10
    9
See reviews for
Families
186
 
Couples
188
 
Solo
12
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cape Coral, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 June 2013 NEW

I have been here several times now and it never ever gets old. It truly is an excellent experience. 5 Star pampering all the way by the staff. Everything is done with the original "royal standard" in mind. I plan on many more years to come.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 June 2013 NEW

I love it I have only been coming 4 years and have only been an owner for 2. The people are amazing, The people that work they are amazing, friendly hard working, always accommodating so it truly is your home away from home. Thank you for another great vacation see you next year. :-) :-)

Was this review helpful? Yes 1
Plano, Texas
1 review
3 of 5 stars Reviewed 11 June 2013

We have owned a timeshare here since 1996. My husband and I were shocked (and very angry) when our usual breakfast and property update with our concierge turned into a 2.5 breakfast and a 2.5 hour long, high pressure, sales pitch! We will keep our 1 week but would never recommend friends or family to buy there again. It's not... More

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Pueblo, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 9 June 2013

We had a wonderful trip at the Royal Islander. The staff was terrific. The facility is clean and a perfect location to spend a week away from home. The location is postcard perfect! Shuttle service to the other Royal Resort facilities was very convenient. We felt very safe. The food at all Royal Resorts locations that we ate at was... More

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See 2 more reviews by Jeanette O for Cancun
Statesboro
1 review
5 of 5 stars Reviewed 9 June 2013

All service: front desk, market, activities, bell service, etc., was efficient and friendly. The wait staff at the on-site restuarant was especially friendly and accommodating. The food is expertly prepared. The maid service is also outstanding yet unobtrusive. The location is exquisite: directly on the beach with magnificent views of the sea and beach in both directions. The sea is... More

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Westminster, Colorado, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 June 2013

For 14 years we've visited The Royal Islander and of the two resorts we own, it's by far the best! It's fun, safe, clean, friendly and feels like home. The staff remembers our names and faces, as do many of the other annual residents. We enjoy poolside bingo, water aerobics, painting souvenirs, Happy Hour by the pool and the good... More

Was this review helpful? Yes 1
See 3 more reviews by Michelle B for Cancun
Monroe, Connecticut
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
325 helpful votes 325 helpful votes
5 of 5 stars Reviewed 5 June 2013

WE just returned from a week at The Islander and were very impressed. Overall VERY CLEAN, well kepted property with a great staff. I think ever room has a great view of the ocean and pool. We had a 1 bedroom suite with full kitchen. The bath and kitchen could use an update, but is in great condition. Alyhough we... More

Was this review helpful? Yes 1
See 4 more reviews by jkesn228 for Cancun
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013 via mobile

I recently stayed at royal islander for a week with my boyfriend. It was truly a delightful experience. Front desk, concierges, bell mans, housekeepers and the rest of the staff was extremely nice. The rooms are clean, tidy and everything was fairly new. There was maid service everyday except Sunday which helped alot. This would've been a 5 star review... More

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See 2 more reviews by abitofannie for Cancun
Marietta, Georgia
2 reviews
4 of 5 stars Reviewed 3 June 2013

The hotel was extremely clean and well furnished. The prices for the restaurants were a little on the high side but the food was excellent! Will definately return if we come back to Cancun. We did not spend much time at the pool as the beach was excellent and clean. The water there is so blue and just had so... More

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Ballwin, Missouri
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 31 May 2013

The hotel was more like a 3 star than 5. The staff was nice esp at the excursion area and helping us chose which one to do. I highly recommend explore with the zip lining. The price was awesome for everything that was included. The pool was 5ft all around and I am only 5ft 3in so it was not... More

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See 2 more reviews by Stacey B for Cancun
 
 
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Additional Information about The Royal Islander

Also Known As:
The Royal Islander Hotel
The Royal Islander Hotel Cancun
Royal Islander Cancun
Royal Islander
Royal Islander Hotel Cancun
Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Cancun
#17 Top resorts Hotels in Cancun
#19 On the Beach Hotels in Cancun
#39 Romantic Hotels in Cancun
Price range (per night): ₹5,821 - ₹9,740
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Secluded and spectacular, The Royal Islander is a haven of tranquility and relaxation, an exclusive hideaway offering spacious villa accommodation and five-star services.The smallest resort in the Royal Resorts collection, The Royal Islander has an intimate ambiance, a friendly family feeling that makes it a truly special place to be. A privileged location on the highest point of Cancun island gives guests incredible views of the Caribbean, the jungle and the Nichupte lagoon. ... more   less 
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