This was an amazing experience. My family and I wanted to go to Cancun to celebrate my daughter's 12th birthday. In the end, it turned out not just a birthday but a family reunion. All i can say is that the service felt like the people were so happy to serve you. They did the impossible to make sure you... more

The service was good. The lobby was HOT, No A/C..No A/C in hallways either......The ROOMS were TERRIBLE. The Bed....I felt I was sleeping on the hard floor. We were affraid to plug in the lamps, (all falling apart, electrical cords held together by tape) The beach was nice. The pool was dirty. The food was "BAD" We were awaken at... more

First off, for anyone reading this review, use your best judgment when reading other reviews. I was reluctant to book, and I did anyways just because the price was great. we payed approx $650 per person with airfare included and all inclusive. I stayed at Riu Caribe for 4 nights in the beginning of October to celebrate my birthday. I... more

Upon arrival we were very disappointed in our room size and the beds were not what we had requested in our reservation. I went to request an upgrade even if we had to pay And they said that they were sold out so can't help me. I was really mad since it was my one year anniversary. NIce beach and... more

Well I have to say that after reading recent reviews I was a little scared as to what I would find at the Riu Caribe. Well the one constant complaint is that is it s a little outdated the rooms that is. However very clean the housekeepers did an excellent job and were always pleasant as with all of the... more

beautiful place! It was a great place to stay- great food- great staff! Lots of choices for activites as well! more

Very nice hotel with gracious and courteous staff. Great beach, but the pool area was so nice, we ended up staying there more than on the beach. Lobby and hallways are not air conditioned. Food was very good, too, especially for an all-inclusive. more

Everything about this hotel is superior. The staff is super friendly and helpful. Sure we tipped, but there were smiles and excellent service before we tipped as well. Breakfast buffet was the best-didn't really look to have lunch after having omlettes, pancakes, meats etc. Pizza place was very good-it was great sitting in the shade with a drink or 2... more

Going to the Riu Caribe, is just like going home. My husband and 11 year old son always enjoy their stay. The hotel staff is always wonderful. We were upgraded to a room with a full balcony over looking the pool. As the years go on, I do see some changes the Riu has made. Some good, some bad. The... more