Me and husband booked this holiday in September 2008 and after reading some of the reviews on this site i was extremely worried about our forthcoming trip. When we arrived at the hotel we were pleasantly surpised as it looked a very nice hotel. Our room was very clean and had everything you needed in it. There were lots of... more

On arrival things seemed dim - we had requested rooms beside each other (or at least in the same building), after a long flight and the thought of the many bad reviews on the website along with rooms in different blocks things did not seem to bode well for the holiday. However after a lengthy conversation/disagreement with the front office... more

me, my partner and our young son aswell as my father in law and mother in law all throughly enjoyed our stay at the barcelo the staff are so helpful friendly , the rooms are spacious and very clean ,the food was a good variety something for everyone the beach bar snacks are very good ! i have also read... more

Myself and two friends stayed at this hotel for 2 weeks in August 2008. The hotel was very clean and the staff were very helpful. The rooms were of a very good size and were cleaned adequately. There is a wide variety of food at the hotel buffet to suit everyone's needs. The restaurants at the hotel are well worth... more

Having read all the negative reviews about this hotel i have to say i was nervous, but from the moment we arrived the experience was outstanding. From the atmosphere to the service everything was perfect, the beach is small but has everything you need, the food was amazing - especially the mexican restaurant - Say hi to Cesar the waiter... more

Having just returned from our hard earned two week Easter break here are a few tips and pointers regarding the Barcelo Costa. Once you fight through the ever present touts at the airport in Cancun and find your representative and agree your transfer arrangements you are on your way and at the hotel within the half hour. As you approach... more

Ok I will try and get everything into this review to help those of you like me who was worried about the negative reviews! When my 2 friends and I arrived (3 girls between ages 25-35) we thought oh No it’s like a hotel in Benidorm, not because of how it looked but because of the people!! This thought went... more

we stayed in october and had 10 out of 14 days of rain, the shows were either cancelled or cut short because theres nowhere inside to do the performances and the shows started too early for us (we eat quite late), the staff were all very nice but seemed a little tired and jaded this late in the season-if the... more

My boyfriend and I traveled to Cancun for the first time on April 9th. Upon arrival to the Barcelo Costa Cancun, we were impressed by the hotel staff and our quick and easy check in. Our room didn't have a balcony, but instead a sliding door which lead out onto some sort of roof top overlooking the beach bar. We... more