We went as a family vacation with our 3 children ages 18, 21, and 23 and had a great time. Our stay was wonderful. The rooms, pool, restaurants, beach, everything was very clean and the staff was constantly keeping is that way. The service was great; although we sometimes had to wait for bar staff once we tipped they were... more

This is an older hotel that has seen better days but has been well maintained considering...one elevator and the guest laundry was out of commission the entire time. The pool is wonderful, the food is standard to good, drinks are plentiful but you need to get them yourself and the beach has a lot of seaweed but is very swimable... more

just returned from this hotel myself my husband and two daughters age 14 and 16 and it was the best holiday we hav ever had. The rooms are big and clean the food was fabulous, the pool and beach area are spectacular, the staff carnt do enough for you we will definatly be returning to this hotel i carnt wait. more

This is a warning to all those considering staying at the Barcelo Costa in Cancun Mexico. DO NOT STAY HERE!!! My wife and I stayed here one night. We arrived to a very rude front desk, unhelpful and not accommodating at all. Then we went to our room on the fifth floor. As we walked in we were hit by... more

Stayed here for 2 weeks and got back 2 days ago. Had a great time in Cancun and spent the majority of our time in the hotel. Beach and pool were great, although sea had qute a lot of seaweed in it and there wasnt a lot of sea that you were actually permitted to swim on. Staff regularly raked... more

Stayed here for a week at the end of august and tbh i had mixed feeling about the place. First of all we were happy with the room although the view wasn't the best (but how much time do you spend in the room anyway!) Staff were very friendly, especially our rep carlos who was always good for information, although... more

We spent two weeks at the Barcelo Costa, Cancun and really enjoyed it. After reading some of the reviews we were nervous about going but this hotel needs more credit. The hotel rooms were a good size, air conditioned and kept clean. The showers were lovely and didn`t turn hot or cold all of a sudden! The food was of... more

i read some mixed reviews before going and i can see why now. The hotel was clean and the staff friendly. The food was good though a bit repetitive didn't really vary for the 3 weeks we were there. The hotel is a little on the small side but it was okay, not too overcrowed. Unfortuneately what lets the hotel... more

After upgrading to a junior suite we thoroughly enjoyed our stay. There are four restaurants in the hotel and the service is spot on in all of them. The staff are very friendly and attentive. The food was ok and they try to vary it in the Albatross (the buffet restaurant). The pool was large and they have games for... more