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Barcelo Costa Cancun

3.5 of 5
Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Hotel amenities
Ranked #65 of 170 hotels in Cancun
3.5 of 5 stars 1607 Reviews
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1,607 reviews from our community

What travellers say about this hotel
  • Beach bars(42)
  • Very good(37)
  • Buffet restaurant(25)
  • Coco bongo(23)
  • Pirate ship(21)
  • Pool area(17)
  • Really nice(15)
  • Friendly and helpful(12)
  • Spring Break(7)
  • Hotel zone(7)
Traveller rating
    595
    446
    254
    172
    140
Only show reviews for Family (191) | Couples (462) | Business (7)
Date Rating
kimmy_ste
Birmingham, United Kingdom
1 review
2 helpful votes
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

My partner and i stayed in May 2011, after reading various reviews I was concerned about what to expect from this hotel, as we had already booked our holiday, On arrival we did upgrade our room for an extra £150.00 for 2 weeks, which was worth the extra!! the hotel staff are really friendly and were always on hand to... More

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MY642011
New York City, New York
1 review
3 helpful votes
4 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

My boyfriend and I stayed in Cancun for 3 nights for a little vaca. We stayed at the Barcelo Costa Cancun Hotel. Ok, let's start with the room. Our room was on the 4th floor and it was amazing. I had a balcony with a hammock, a huge/comfy bed, great bathroom, and a great view. We had a mini bar... More

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rwvessex
Brentwood, United Kingdom
2 reviews
1 helpful vote
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Stayed at the Barceló costa in Cancun from 15/01/12 to 29/01/12 The hotel from the outside looks very clean the room we stayed in was 234 and it looked like a 2 star hotel room it needs updating we went to the buffet and the food was bearable there are 3 other restaurants but you have to book from 7am... More

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ForeverMexico
Toronto, Canada
Senior Reviewer
8 reviews
10 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Went on a family vacation with a 2 1/2 year old, my husband and a 6 month old baby. First room we checked in to was dingy, overlooked the very noisy main road. Very dark, dirty, musty....almost left the hotel. One hour later and $175 USD we were in a large, spacious oceanview room on the beach. Well worth the... More

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Dan P
Dallas, Texas
1 review
3 helpful votes
1 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

My girlfriend and I stayed here last July. Had it not been for the terrible staff and terrible food, I'd rate this place a 3 out of 5 because the rooms aren't bad and the pool and beach area are nice. The Food: I got sick twice in a week by eating at their terrible buffet restaurants. On the last... More

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Jim M
Ayr, United Kingdom
1 review
5 helpful votes
5 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

Will definately return to this hotel,spent 2 amazing weeks here & have not STAYED in a better hotel .Quality & Variety of Food is 1st class,All areas of hotel have the friendliest & most helpfull staff.If you want a complaint,1 DAY WE HAD RAIN,but even that was 1st CLASS RAIN,Scun More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

ilovetotravelwendi
Spring, Texas
2 reviews
2 helpful votes
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Well we picked this because of the price! It was a group of girls age 21 - 40 and we had a great time. The hotel was about average. The rooms were clean, and ours had a hammock on the balcony with was nice. The beach was nice and the water was free of rocks and was calm. The beach... More

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Randy C
Kelowna, Canada
1 review
8 helpful votes
4 of 5 stars Reviewed 27 January 2012
8
people found this review helpful

We found the Barcelo Costa to be a very clean, nice hotel.We were on the ground floor looking out to the garden area.We found the room to be a good size.Our bed was comfy as we spent alot of time in it! LOL... The staff are absolutely amazing! Everyone is always smiling, greeting us, and always there to help and... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Rachael B
Vancouver, Canada
Contributor
12 reviews
11 helpful votes
5 of 5 stars Reviewed 25 January 2012
7
people found this review helpful

My partner and I sayed at Barcello for 8 days and had a blast! Our room was nice, had a huge bed, clean bathroom and a ok view of the pool area. The food was great - the buffet selection was huge and we always found something to eat. We ate at the three other restaurants inside the resort several... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Costumer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you on a longer break soon. With best regards, Marc Giesemann More

Aidyh
Contributor
14 reviews
20 helpful votes
2 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Beach too small and packed, food rubbish probably the worst ive ever had on all inc, sevice friendly, drinks good, very noisy in rooms at night, woke up every morning at 6 by deliveries, maids arguing n banging, lobby bar small and packed at nights, it reminded me of benidorm a bit which is not our kind of place ,... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Sir Receive a warm salute from Barcelo Costa Cancun. I hope this message finds you well. Customer’s feedback is very important to us. I have reviewed this claim regarding your recent trip to our hotel and I am deeply sorry that you encountered some issues during your stay, because customer satisfaction is our top priority and it seems that... More

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Barcelo Costa Cancun Also Known As

  • Barcelo Costa
  • Barcelo Cancun
  • Gran Costa Real
  • Costa Real Cancun
  • Barcelo Costa Cancun Hotel
  • Barcelo Costa Cancun Mexico
Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico

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