I guess this hotel would be ok if all you came to cancun for was partying and all you needed was a bed. The food was awful. No bottled water. No elevators. The beach wasnt the pretty water that cancun is famous for, it was more like a dock with a lot of seaweed and sand full of rocks. The... More

I absolutely loved this hotel and the staff. All the staff were so friendly and could not do enough to please the guests. Me and my friend got to know all the staff. The food was buffet style or you could order snacks, which is perfect to cater for all tastes. The food was gorgeous! The bar staff miguel and... More

My husband and our two friends when there in June. This was our first time in Mexico and were so looking forward to it. What a disappointment. The rooms were clean but the first room we were offered was pretty dated but we got changed to nice rooms overlooking the beach. That was the nice part. The restaurant was dirty,... More

I went to this hotel expecting it to be good because I've been to hotels before which have had bad reviews and they are generally unfounded. I'm not fussy I'm laid back and I believe an experience is what you make it. The majority of the bad reviews on here seem to be from Americans and Canadians etc which is... More

If you are coming to Cancun with a bunch of your beer drinkin' buddies and you want a cheap place to rest your head before raging all night again--then this place might be for you. However dudes--I would not recommend taking the ladies here AT ALL. Married? Bring the kiddies? This is NOT THE PLACE to book when going to... More

The last review was so correct not what the website says at all. We changed rooms because the air condition next door would spray all over our balcony, ocean breeze i could handle not air conditioner water. No themes at dinner, same bland thing every day, every meal....crap. No salsa, no mexican fare at all....my 23 daughter who was pregnant... More

My best friend and I travelled to Cancun for Spring break. When we pulled up to the hotel we turned to each other and knew it was not going to be a good experience. We realized the website was also providing people with incorrect information. Here is our experience: The staff were not welcoming or friendly, Bar closes at 11:00... More

My new husband & I won an all inclusive honeymoon to stay at Las Perlas, and were super exited. When we arrived, there was no air conditioning in the lobby and the staff were barely awake. When we got to our room, the employee had to clean out the mini fridge and check to make sure the a/c worked. A/c... More

We paid to go all inclusive and after reading the reviews were a bit worried what to expect but we have stayed in basic hotels before and aren't very fussy so we thought it would be ok. I agree that the other hotels in Cancun are amazing but they are 5*. This is a 3* hotel and the rooms are... More