A friend and I went back in April and we were a little worried because of the reviews on here. When we first arrived we weren't that impressed, compared to all the big flash hotels you drive past it doesn't give a great impression! However, every single member of staff; cleaners, reception, bar and restaurant were amazing. We even got... More

I have stayed in numerous places in Quintana Roo, including the very expensive Riu. I was a bit nervous about this hotel after reading the reviews. This hotel was great. The hotel was clean and had everything I needed for about one third of the regular cost. The staff is fantastic, very friendly , and very eager to please. I... More

A very small hotel but that maid it all the nicer! Very personal and comfy, the rooms are huge! I had such an amazing time here, the weather was perfect and I have to admit, its very strange going to "asda" for stock for the room! Meals are great, plenty choice and always very hot! Cocktails are great, invent your... More

It may not be the best hotel in cancun, but you pay for what you get. It is great value for money. The staff are friendly, the food is good, the place is well maintained and always clean. The choice at the bar is fairly basic, but just fine for getting smashed all day. The best part of the hotel... More

I wish that my fiance and I had read these reviews before allowing a third party to book us in this hotel. Two days before departing for Cancun, I finally took a look at Trip Advisor and was absolutely mortified to read the horrible reviews. We immediately tried to cancel and book to another place, but were told that we... More

Hotel was shocking - never stayed in place quite like it. I would certinally NEVER RECOMMEND this HOTEL. The rooms were of very poor standard and delapatated, they were run down and not particulaly clean. There were several stains that i identified which, were there for our entire stay. the bedding smelt like dog blankets ! we had ONE change... More

Well, after reading so many bad reviews about this place I decided I had to write my own experiences of this hotel. I don't know if it's only people who have bad experiences in places who are motivated enough to write reviews but I had a lovely week here. The hotel is small and has a more family feel than... More

Well here we go. i tipped the guy at reception 10$ for a sea view and he give us a great room 127 there was no battery in the smoke alarm but the room was nice . The bell hop carried our cases' another tip done and dusted. room was kept very tidy from the maids "REMEMBER EVEN 5 PESOS... More

If you have never stayed in Cancun before, you may think this place is ok - I have been there twice and was pretty shocked upon arrival. Unfriendly reception staff, very basic, rather neglected room - with a falling apart kitchen and i am not even going to describe the fridge!!! The food was awful. I often thought we were... More