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Sens Del Mar

3.5 of 5
Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Grand Oasis Playa)
Hotel amenities
Ranked #44 of 170 hotels in Cancun
4.0 of 5 stars 31 Reviews
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31 reviews from our community

What travellers say about this hotel
  • Room service(18)
  • Lobby bar(9)
  • Ocean views(9)
  • Very good(5)
  • Pool area(4)
  • Great time(4)
  • Front desk staff(4)
  • Breakfast buffet(4)
  • Nice and helpful(3)
Traveller rating
    13
    11
    2
    5
    0
Only show reviews for Family (6) | Couples (16) | Business (0)
Date Rating
BrianSharpe
Ottawa ON Canada
Senior Reviewer
6 reviews
5 helpful votes
3 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

I've got to give them the benefit of the doubt as they've only recently re-opened but aside from the food in the buffets (well prepared, good variety, lots of Mexican dishes) and the beach the overall rating of the hotel would have to border on the disappointing. There was nothing special organized for Christmas dinner and the New Year's Eve... More

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Raquelbrito02
Miami, Florida
Contributor
15 reviews
16 helpful votes
2 of 5 stars Reviewed 3 January 2012
8
people found this review helpful

The check in was at 3PM, the room wasn't ready at that time, at 3.40 pm the gave us the room and the key did not work they programmed 2 times for us and nothing, the manager came and program it outside the room as well... We were 3 My daugther, husband and me,m when we walk in the room... More

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BBTEXAS_9
DALLAS, TX
1 review
30 helpful votes
4 of 5 stars Reviewed 2 January 2012
30
people found this review helpful

READ MY WHOLE REVIEW BEFORE MAKING YOUR DECISION. This hotel should not be open yet, they quite simply are not ready. I, like some of the other reviewers had a nightmare checking in and getting what I paid for. I booked 2 of the top tier rooms (then called the superior ocen view), one with 2 beds for our 3... More

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Womanof386
1 review
10 helpful votes
2 of 5 stars Reviewed 29 December 2011
10
people found this review helpful

I visted "Sens Del Mar" with my two kids and husband. As soon as we walked in we were psyched for this vacation without knowing what was in store for us. We walked in the lobby of this hotel, checked in and emmediatly we were told our room wasn't ready and that we were to come back in four hours.... More

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Kristen1107
New York City, New York
Reviewer
3 reviews
8 helpful votes
2 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

My husband and I went to Sens Del Mar this winter vacation (2011) and this may be the first time I left a resort feeling frustrated. This hotel is in dire need of new management, PR (whoever is doing their PR is a liar), and probably a new owner. (Key word "management", not employees). First off, we were told by... More

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Scott S
Regina, Canada
1 review
1 helpful vote
2 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

On October 17, 2011 my wife booked this resort for us and our two children who are 4 and 6 years old. We talked extensively with our travel agent and booked this resort under the assumption it was 'family friendly'. We were told that it was renovated and was to cater more to families. We were told by the Oasis... More

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Maria M
Merida
1 review
5 of 5 stars Reviewed 8 February 2012 NEW
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FernandoM2012
Gualeguaychú, Entre Rios, Argentina
1 review
1 helpful vote
2 of 5 stars Reviewed 5 February 2012
1
person found this review helpful
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gegevidau
var
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 30 January 2012
3
people found this review helpful
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Julie G
St-Roch-de-l'Achigan
1 review
1 helpful vote
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful
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Sens Del Mar Also Known As

  • Grand Oasis Playa
  • Grand Oasis Playa Cancun
  • Oasis Playa
  • Oasis Playa Cancun
  • Cancun Oasis Playa
  • Grand Oasis Playa Cancun Mexico
  • Oasis Playa Hotel In Cancun
  • Grand Oasis Playa Hotel Cancun
Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Grand Oasis Playa)

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