We were already staying in Cancun and decided to use some of our points to stay at the Hyatt Cancun for one night. What a wonderful stay. The view is to die for. The decor is art deco and reminded us of Miami. The food and service was great. We used the "purchase $100 and get $200 in food/services" and... More

The reviews for the Hyatt seem to cover quite a wide variety of experiences. My husband and I (late 20's) stayed here for 5 nights in January and I thought it was a well performing beach hotel for those who don't want all the fanciness of some of the massive all-inclusive resorts. Room: Average, a little rough around the edges... More

Noisy place, air conditioning mashinery at nearest hotels and bar on open air run day and night and try to beat each other, even closed doors cant help. Walking distance to all night life. I ask to change a room but other room was even worse. No smile from stuff. Water at room has strong rotten odor. At first evening... More

The rooms at the Hyatt are fairly bland as other people have mentioned, but they are still good. I found the hotel to be mostly quiet, though there was a bit of a sealing issue around the sliding doors and the difference of pressure in and out of the hotel can give you some howling at night (this hotel is... More

The beach is the greatest part of staying at Hyatt. Fine sand, crystal water, great view and perfect location. There is an embankment nearby that smooths the temper of Caribbean sea in December, so you can swim here even in days when 90 % of the 10+ km long beach could be closed due to big waves. Another great feature... More

3rd time here and love it. Hotel is clean staff great food good. No complaints at all. Pay the extra and get the concierge level well worth it More

Good breakfast,good pool wanderful view, this hotel stay on the beach,near the bus to go to xcaret,near the boat to go isla mujeres.Great location. More

We stayed at the Hyatt Regency Cancun during the week after New Year. The rooms are clean but very spartan. If you want plush carpeting, this isn't the place. However, we liked the feel of the room and it's sleek contemporary decor. The beds were comfortable, dressing/bath/closets/storage more than adequate. Housekeeping bought bottled water daily. We did leave a few... More

I have stayed around 100+ night in various Hyatt hotels and this place was a real let down. I used my Hyatt points for the stay, but would have been really unhappy if I’d actually paid cash for this place. But lets try and start with some positives before we get into the issues; Good Points -Location is amazing (right... More