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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 171 hotels in Cancun
3.5 of 5 stars 2826 Reviews
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2,826 reviews from our community

What travellers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveller rating
    867
    990
    438
    296
    235
Only show reviews for Family (1110) | Couples (412) | Business (10)
Date Rating
Dave Y
Edmonton, Canada
Reviewer
3 reviews
7 helpful votes
3 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

If you are adults without kids this is NOT a hotel to get away to and relax in. However, if I had a family with young children this might be the type of hotel that I would chose to go to. It is a large hotel with allot of families with children and there is a constant hustle and bustle... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, I appreciate the time you have taken to post your comments here on Tripadvisor. Thank you very much! It is true, we do have wonderful facilities for families and children. We also have quieter adults only areas of the hotel. Our Crown Club rooms, Crown Club lounge, our fine dinning french restaurant Sans Soucis and our adults... More

karaerich
Houston, Texas, USA
Senior Reviewer
9 reviews
6 helpful votes
3 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

My husband and two young sons (7 and 9) stayed here for two nights at the end of a vacation we took to Akumal. The hotel, while a bit dated, has many nice amenities: the kids' pool is great for the tween and younger crowd with a pirate ship and interactive slides, my kids enjoyed the game room (although there... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, Thank you for your comments about our hotel property here on Tripadvisor. We greatly appreciate that our guests share their experiences, likes and dislikes. I am pleased to know that you found our hotel property to be clean and pleasant overall. I am glad to know that you enjoyed the amenities that we have to offer and... More

1234RJ
Calgary, Canada
1 review
3 helpful votes
4 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

First of all thank you to the staff of CPC for making our stay wonderful!.We had a fabulous time with my family. Our major concern was food allergies for our 2 kids and the staff went out of thier way to ensure our children had a wide variety of choice by identfying food containing potential allergens (in our case peanut... More

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goodngone78
Portland, Oregon
Reviewer
4 reviews
17 helpful votes
3 of 5 stars Reviewed 18 January 2012
4
people found this review helpful

We took our kids here for their first Mexico experience, and our first in Cancun. Our trip was 7 days and 6 nights. We arrived at the hotel which looked very well kept and clean by the look of the lobby and public areas nearby. Here is my review of our trip: Check in: The front desk check in was... More

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vicky883
eastbourne
Reviewer
4 reviews
20 helpful votes
4 of 5 stars Reviewed 18 January 2012
5
people found this review helpful

a group of 7 of us went to cp in october and had a fantastic time. i cannt rate the staff highly enough, always there to make you holiday perfect. food nice and alcohol great, especially the red wine! adult pool with swim up bar was lovely and quiet. buses stop right out side hotel and takes you along the... More

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silkman53
Johannesburg
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 18 January 2012
3
people found this review helpful

The resort was very clean and well looked after. More vegetarian options are needed in the dining areas. Food was good and the dining areas were great. On the whole a great vacation! More

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Kaviana
Vancouver, Canada
Contributor
13 reviews
17 helpful votes
4 of 5 stars Reviewed 16 January 2012
8
people found this review helpful

I wish I would review tripadvisor review before we booked this hotel.Just like it was said the front desk at check in is so slow.At arrival every couple spent on average 20 minutes.No welcome drink was offered and we waited 45 minutes to check in.The front desk guy called here and there and went here and there.We realy got upset... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
17 January 2012

Dear Hotel Guest, It appears to me there was some confusion with your reservation. Our standard plus rooms are for families with children, while our Crown Club rooms are located in the adults only section of the hotel and are designed with couples in mind. Our Crown Club rooms have a king size bed and double jacuzzi among their many... More

Vicki1971_12
Chester, United Kingdom
1 review
13 helpful votes
3 of 5 stars Reviewed 16 January 2012
13
people found this review helpful

First off, we arrived late (due to flight delays) and there was only 1 person on reception. It took about 1 hour to get our room keys. They knew we were coming but would be delayed so they should have compensated for delays by getting extra staff. The room was great, large, airy, fab view and the air-con worked. Facilities... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
18 January 2012

Dear Hotel Guest, I would like to thank you for taking the time to review our hotel on Tripadvisor. We take your comments very seriously and adjust our services accordingly as much as possible. Thank you for reviewing the pro's and con's of your stay! It is just as helpful for us to know what you like as well as... More

Rico Z
Toronto, Canada
1 review
10 helpful votes
3 of 5 stars Reviewed 15 January 2012
10
people found this review helpful

If you want to travel cheap and you don't care much about the food this hotel is for you. On the positive sides, this hotel is nice and the staff is very friendly and helpful, drinks are good and wines are decent. One (big) downside if the food though, it is very limited and of low quality, I must clarify... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
18 January 2012

Dear Hotel Guest, Thank you for your review on Tripadvisor. Your comments help us to evaluate our services and facilities and gives us opportunity to improve. I want you to know that I have forwarded your comments to our executive chef and the director of food and beverage. Your comments are important. I am very pleased to know that you... More

KevinInWashDC
Arlington, VA
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

For a 3.5 star hotel that caters to families, this is a great choice! Like any hotel that isn’t an expensive 5 star, you just have to do a little extra planning to make it an enjoyable stay. It’s a clean resort that tries hard. Prior to going to Crown Paradise, I was a little apprehensive based on the reviews... More

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Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

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Crown Paradise Club Cancun
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