My husband and two young sons (7 and 9) stayed here for two nights at the end of a vacation we took to Akumal. The hotel, while a bit dated, has many nice amenities: the kids' pool is great for the tween and younger crowd with a pirate ship and interactive slides, my kids enjoyed the game room (although there... More

First of all thank you to the staff of CPC for making our stay wonderful!.We had a fabulous time with my family. Our major concern was food allergies for our 2 kids and the staff went out of thier way to ensure our children had a wide variety of choice by identfying food containing potential allergens (in our case peanut... More

We took our kids here for their first Mexico experience, and our first in Cancun. Our trip was 7 days and 6 nights. We arrived at the hotel which looked very well kept and clean by the look of the lobby and public areas nearby. Here is my review of our trip: Check in: The front desk check in was... More

a group of 7 of us went to cp in october and had a fantastic time. i cannt rate the staff highly enough, always there to make you holiday perfect. food nice and alcohol great, especially the red wine! adult pool with swim up bar was lovely and quiet. buses stop right out side hotel and takes you along the... More

The resort was very clean and well looked after. More vegetarian options are needed in the dining areas. Food was good and the dining areas were great. On the whole a great vacation! More

I wish I would review tripadvisor review before we booked this hotel.Just like it was said the front desk at check in is so slow.At arrival every couple spent on average 20 minutes.No welcome drink was offered and we waited 45 minutes to check in.The front desk guy called here and there and went here and there.We realy got upset... More

First off, we arrived late (due to flight delays) and there was only 1 person on reception. It took about 1 hour to get our room keys. They knew we were coming but would be delayed so they should have compensated for delays by getting extra staff. The room was great, large, airy, fab view and the air-con worked. Facilities... More

If you want to travel cheap and you don't care much about the food this hotel is for you. On the positive sides, this hotel is nice and the staff is very friendly and helpful, drinks are good and wines are decent. One (big) downside if the food though, it is very limited and of low quality, I must clarify... More

For a 3.5 star hotel that caters to families, this is a great choice! Like any hotel that isn’t an expensive 5 star, you just have to do a little extra planning to make it an enjoyable stay. It’s a clean resort that tries hard. Prior to going to Crown Paradise, I was a little apprehensive based on the reviews... More