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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 170 hotels in Cancun
4.0 of 5 stars 2832 Reviews
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2,832 reviews from our community

What travellers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveller rating
    868
    994
    439
    296
    235
Only show reviews for Family (1114) | Couples (413) | Business (10)
Date Rating
NMARK03
Elkhart, Indiana
1 review
4 of 5 stars Reviewed 24 January 2012

We stayed at the Crown Paradise Dec 29 - Jan 5. My daughter got married there on the beach at the resort and it was wonderful! This was our 4 th time at the Crown Paradise and will definately go back. We did have a problem with the room we were originally put in because of the view. (It was... More

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MAPJ12
New York City, New York
1 review
2 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

The downside: We stayed here from 18th Jan till 23rd Jan. Would never go here again. The food was a great great disappointment. La Palapa, where the breakfast, lunch and dinner is served had the same items everyday, no variety at all. Were expecting to get some exotic fruit juices for the kids but all the fruit juices were watered... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear hotel Guest, On behalf of Crown Paradise Cancun I thank you for taking the time to review our hotel property here on Tripadvisor. Tripadvisor is a valuable tool for us to gauge the likes and dislikes of our clientele. Cancun is an international tourist destination and we receive tourists from all over the globe with open arms, we go... More

Michelle S
Kitchener, Ontario, Canada
2 reviews
10 helpful votes
5 of 5 stars Reviewed 24 January 2012
10
people found this review helpful

We had a great time 2 adults and 2 kids (7 and 10). After reading some negative reviews, I wanted to put peoples mind at ease. The resort was fabulous. Well maintained, clean and lots of options for food, drinks and activities. We had no problems making any restaurant reservations (we booked 2 days in advance through email before we... More

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Spoon71
Toronto Area
Reviewer
5 reviews
54 helpful votes
4 of 5 stars Reviewed 24 January 2012
7
people found this review helpful

Recently returned from the CPC after a vacation from Jan. 13-20th. Travelled with a group of nine including 5 adults and 4 children and must say that a very good time was had by all. Now, things weren't perfect, but as the title suggests, the positive aspects of this property certainly outweighed any of the negatives we encountered. Yes, they... More

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ilovetotravelca
1 review
3 helpful votes
4 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

We stayed from Jan 14 to 21. Overall, we had a blast not just because of the hotel but the overall Cancun experience. I was worried about other reviews wherein one turned out to be true. We waited for a long time while we were checking in. When our turn came, front desk said there is no more ocean view... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, I apologize for the confusion at the front desk upon your check-in. I am not sure which room you were offered instead of the one you thought you had booked, as all of our rooms are ocean view; regardless, I am glad to hear that we were able to accommodate you after all. Thank you for your... More

juristman777
Andover, mn
1 review
3 helpful votes
5 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

This is our second trip here in two years. I highly recommend it, particularly if you have kids. There is a nice variety of pools and experiences for children along with some fabulous restaurants for adults. There is excellent service and the staff are fun and friendly. Great pools and surprisingly great free entertainment every evening. Plenty to eat, drink... More

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CanadaFamilyof5
Canada
1 review
10 helpful votes
1 of 5 stars Reviewed 22 January 2012
10
people found this review helpful

I've traveled a lot, but have never written a review. After what happened to my family at the Crown Paradise, I feel obligated to write one. In short, we went to Cancun with 3 daughters, but nearly came home with only 2. This hotel is marketed as a family friendly hotel, and hence has a lot of activities for kids.... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, I would like to assure you that this is NOT an accident that has happened before in the hotel. I apologize if you felt that our manager was flip in his saying that things happen, I assure you what he really meant was that on an activity such as slides, zip lines, rock climbing, and the like... More

Harry S
Banff National Park, Canada
1 review
4 helpful votes
1 of 5 stars Reviewed 21 January 2012
4
people found this review helpful

We decided to pick this hotel only because we thought this is a Family and kids friendly hotel. We thought that they would have more facilities for families traveling with children but unfortunately it is NOT the case. We realized this after booking this hotel that there are NO refrigerator in any of their Standard or Standard Elite rooms. So... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, I am not sure who you have dealt with at our hotel so far, it is clear that you are not satisfied with our services thus far. Please send me an email, I would like to assist you. ljuliot@crownparadise.com Our standard rooms do not come with a refrigerator. We do have 24 hour room service, ice buckets... More

RatedG
Kitchener, Ontario
Reviewer
4 reviews
13 helpful votes
5 of 5 stars Reviewed 21 January 2012
6
people found this review helpful

After reading the negative reviews; even though the principle rating was high - we were a little wary about what to expect. We are glad to say that we had an amazing time at this resort with our 3 kids. The service was great, and the employees at Crown Paradise put on great shows each evening, and the pool games... More

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dickiedoo
Kansas City, MO
Reviewer
3 reviews
12 helpful votes
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

We have just returned from our third trip to Crown Paradise, Cancun, and have already booked a 4th trip for ourselves and our grandson this summer. We have also been to the Golden Crown Paradise three times in Puerto Vallarta. The only reason we haven’t kept going back there is the water is so COLD in the Pacific Ocean. The... More

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Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

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Crown Paradise Club Cancun
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