Family of four from the Midwestern US visited Cancun for the first time. Children ages 7 and 12. Stayed one week. Pros: Great Staff Easy Transfers (booked at time of vacation and worth it) Room Service included Easy Check in-Check Out Great Beach in comparison to other hotels in Cancun (we walked the strip to see the other hotels and... more

this is a great resort. the staff goes above and beyond to please you. the night life there isnt the greatest, however they do offer off sight tours to other clubs for a fee. we went to dady o's and had a fabulous time. the grounds are very nice and clean. we stayed in the crown club room it had... more

We just got back from this hotel. We were there from 12/17-12/24. Overall the Crown Paradise was a nice hotel. We got a early check in and our room was clean and overlooked the ocean. The pools were very nice and staff was very friendly. They all worked very hard and were constantly cleaning. We went to each of the... more

this place is not well maintained at all, i will never go back more

Lobby was nice and comfortable. The rooms we okay but no mini fridge for water or anything. Maid service was very late every day and did improve with tips. The Buffet: very nice good selection and changed often GREAT fresh mexican tacos. Italien al a Carte: service just okay food was flavourless and my fish was cold Waynes Boot: That... more

My stay was with a group of family members and friends for the Renewal of Vows for a special couple. The scenery, decorations, sand ceremony and Minister's words brought tears to the bride's eyes, mine and a few others. It was as if the Minister had known them all of their life's. Absolutely beautiful! A special thank you to Evelyn... more

We have just returned from staying five nights at this hotel with our 18 month old toddler. Bascially the age old saying is true .... 'You get what you pay for'. This is not an expensive hotel, you are not paying five star prices so you can't expect to get five stars food, service and facilities. It's 3 - 4... more

The culture and the area: The people of Cancun are among the friendliest, most hospitable people you will ever encounter. They rely heavily on tourism. We are their bread and butter. For that reason, whichever hotel you decide to stay at, you can reasonably expect to be treated like royalty. The people of cancun work very hard to help make... more

I am not a very picky person but I will tell you the way it is! We stayed here December 9th-December 14th and we had an okay time. There was 5 Adultsand children ages 6-16. Cons: NO ENTERTAINMENT, they did put on a show every nite from 8:00-9:00p.m. everynight and one nite they had Karoke. That is it as far... more