We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 171 Cancun hotels »

Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 171 hotels in Cancun
3.5 of 5 stars 2823 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

2,823 reviews from our community

What travellers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveller rating
    866
    990
    436
    296
    235
Only show reviews for Family (1107) | Couples (412) | Business (10)
Date Rating
Heather P
Prior Lake
1 review
1 helpful vote
2 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Crown Paradise Club Cancun did not meet our expectations. We chose it because it was supposed to be super family friendly (pirate ship park, Kids Club for youngs kids, etc) but despite these amenities, we were grossly disappointed. Upon arrival, they were overbooked and put us in a Jr. Suite instead of the 2 rooms we had reserved which left... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear Hotel Guest, I would like to apologize on behalf of the Crown Paradise Club. It is clear that we did not meet your expectations. It is not customary that we have problems with overbooking, but occasionally accidents happen. I am sorry that you were not able to stay in the rooms you originally booked the first night of your... More

Dennis B
Winnipeg, Canada
1 review
2 helpful votes
3 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

My wife and I along with our 3 Children (6,5,2) where at the CPC from Jan 8 - 15 2012. We arrived late Sunday Night / Monday Morning so check in was fairly quick (20 minutes). being so tired we ordered room serve and called it a night. ROOM We stayed in room 1106 which had the view of the... More

Was this review helpful? Yes

Travellers are raving about these Cancun hotels

The Royal in Cancun
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Le Blanc Spa Resort
5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Gran Caribe Real Resort & Spa
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d503456?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Riu Palace Las Americas
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d303140?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Fiesta Americana Grand Coral Beach Cancun Resort & Spa
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Travelling209
Tracy, California
1 review
5 helpful votes
3 of 5 stars Reviewed 25 January 2012
5
people found this review helpful

First off let's talk about the food since this was an all-inclusive vacation. Food was defintely catered towards the visiting north american/european tourist. The buffet had some basic mexican food but not the local Yucatacan cuisine we were hoping for, even the hotels "mexican" restaurant was very tame and featured neutral palate inspired food. Basically nothing spicy or exciting, your... More

Was this review helpful? Yes
PvB_73
Houston, Texas, United States
Reviewer
3 reviews
6 helpful votes
2 of 5 stars Reviewed 24 January 2012
6
people found this review helpful

Just returned from the CPC with mixed feelings. Travelled with a group of total 10 including 2 young children had a very good time with the family and the service of the bar, entertainment and restaurant personnel and the beach was good, but the food and amenities were average. The room smelled like water damage, but was after getting an... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear Hotel Guest, I apologize for any inconvenience you may have experienced with your room. We are constantly battling the extreme elements here on the beach and go out of our way to ensure that the rooms do not smell of humidity. The firmness of a mattress is a subjective preference, for our guests that prefer a softer bed we... More

NMARK03
Elkhart, Indiana
1 review
4 of 5 stars Reviewed 24 January 2012

We stayed at the Crown Paradise Dec 29 - Jan 5. My daughter got married there on the beach at the resort and it was wonderful! This was our 4 th time at the Crown Paradise and will definately go back. We did have a problem with the room we were originally put in because of the view. (It was... More

Was this review helpful? Yes
MAPJ12
New York City, New York
1 review
2 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

The downside: We stayed here from 18th Jan till 23rd Jan. Would never go here again. The food was a great great disappointment. La Palapa, where the breakfast, lunch and dinner is served had the same items everyday, no variety at all. Were expecting to get some exotic fruit juices for the kids but all the fruit juices were watered... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear hotel Guest, On behalf of Crown Paradise Cancun I thank you for taking the time to review our hotel property here on Tripadvisor. Tripadvisor is a valuable tool for us to gauge the likes and dislikes of our clientele. Cancun is an international tourist destination and we receive tourists from all over the globe with open arms, we go... More

Michelle S
Kitchener, Ontario, Canada
2 reviews
10 helpful votes
5 of 5 stars Reviewed 24 January 2012
10
people found this review helpful

We had a great time 2 adults and 2 kids (7 and 10). After reading some negative reviews, I wanted to put peoples mind at ease. The resort was fabulous. Well maintained, clean and lots of options for food, drinks and activities. We had no problems making any restaurant reservations (we booked 2 days in advance through email before we... More

Was this review helpful? Yes
Spoon71
Toronto Area
Reviewer
5 reviews
54 helpful votes
4 of 5 stars Reviewed 24 January 2012
7
people found this review helpful

Recently returned from the CPC after a vacation from Jan. 13-20th. Travelled with a group of nine including 5 adults and 4 children and must say that a very good time was had by all. Now, things weren't perfect, but as the title suggests, the positive aspects of this property certainly outweighed any of the negatives we encountered. Yes, they... More

Was this review helpful? Yes
ilovetotravelca
1 review
3 helpful votes
4 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

We stayed from Jan 14 to 21. Overall, we had a blast not just because of the hotel but the overall Cancun experience. I was worried about other reviews wherein one turned out to be true. We waited for a long time while we were checking in. When our turn came, front desk said there is no more ocean view... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
24 January 2012

Dear Hotel Guest, I apologize for the confusion at the front desk upon your check-in. I am not sure which room you were offered instead of the one you thought you had booked, as all of our rooms are ocean view; regardless, I am glad to hear that we were able to accommodate you after all. Thank you for your... More

juristman777
Andover, mn
1 review
3 helpful votes
5 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

This is our second trip here in two years. I highly recommend it, particularly if you have kids. There is a nice variety of pools and experiences for children along with some fabulous restaurants for adults. There is excellent service and the staff are fun and friendly. Great pools and surprisingly great free entertainment every evening. Plenty to eat, drink... More

Was this review helpful? Yes

Travellers who viewed Crown Paradise Club Cancun also viewed

Great Parnassus Resort and Spa
3.5 of 5 stars 1,601 Reviews
Cancun, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d634235?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Barcelo Costa Cancun
3.5 of 5 stars 1,606 Reviews
Cancun, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d183427?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal in Cancun
4.5 of 5 stars 2,607 Reviews
Cancun, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 171 hotels in Cancun, ranked by popularity »

Been to Crown Paradise Club Cancun? Share your experiences!

Write a Review Add Photos Add Videos

Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

Is Crown Paradise Club Cancun your business?

  • Manage your listing
Crown Paradise Club Cancun
Show the lowest price for this hotel* (from our partners)
CHECK RATES!