This review will be for prospective families. We travelled here with my 5 and 8 year olds. We chose this resort for the possibility of using the Kid's Club. We dropped off our kids a few times at the club where they were check in an out. You tell the front desk attendant where you will be ie: pool, room,... more

The hotel was nice and very large. The rooms were a good size and although I read many reviews of how hard the beds were, ours was fine. There were many onsite restaurants to dine at and all had really good food. The staff at the desk didn't go above and beyond to answer questions at all, which was annoying.... more

We had such a great time, after booking the trip we then came on this website to check out the hotel we picked (kind of backwards) but so glad we did it that way because we really were nervous at all the bad stuff about it but it turned out to be a great trip. My boys loved it and... more

This was my first trip to Cancun, and my first experience with an all inclusive resort. I was pleasantly surprised, despite some of the negative reviews. Upon arriving we found our ocean view room to be spotlessly clean, and wonderfully cool. We spent most days at either the main pool or the adult pool. The staff are so friendly and... more

THis hotel is definately good value for money. All Inclusive includes room service 24 hours! A total of 7 swimming pools, although we preferred the adult only pool mainly for the swim up bar! The adult slides round the back of the French restaurant were great fun - they looked small but were certainly fast!!!!! We went just at then... more

My husband and I just returned from a week at the CPC. This will be a review from a “couples” point of view. Airport/Check In – After getting your bags and going though security, just walk right out of the airport. You will be swarmed by people in blue shirts asking where you are staying. DON’T stop and talk to... more

We first arrived in the crown paradise and were promptly shown to our room. We had a pool view but unfortunately our safe didn't work. After phoning front desk they moved our room to one with a working safe, but we had a side view over another hotel and some construction work. When my girlfriend refused to stay there we... more

Returned from Crown Paradise on the 5 September after 2 fantastic weeks with my husband and our friends Having been to Mexico before but not to cancun we knew what to expect, but this holiday was much better than any of us hoped. We booked the adult only superior rooms on the 8th floor and was worth every penny. We... more

just returned from 2 weeks at this hotel. i must say that if you are going, please do not be put off by negative reviews. this really isn't a bad place to stay at all, theres just a few tiny little negatives but these are vastly outweighed by the good points so here goes......1) CHECK-IN:- greeted on arrival by the... more