First we arrive at 4pm which is when your rooms are to be ready, and they were not. Second the rooms they put us in need repairs through out. We stayed in the multi-level suite. Our down stairs shower would not work. The rooms in general worry my because they are made of slick tiles and have very steep stairs.... More

We stayed at the Crown Paradise from Jan 23-30th. I was a little nervous about our first family vacation with a 5 year old and 2 year old. Would I even get a chance to relax?? Turns out, we actually had to pursuade the kids to spend some time with us! They loved the Baby Club and Kids Clubs so... More

Having visited Cancun many times, this resort was not among my favorites. However, if you are vacationing as a family with young children , you would really enjoy the amenties. We were disappointed in the size and appearance of the resort. The pool was always conjested, and lacking suffiecient chairs. Having stayed in three different resorts this month, you should... More

We just got back, stayed from January 23rd to 30th. We had a great time. We were a party of 8, 4 adults, 2 nine year olds and 2 six year olds. We arrived at the hotel around 1:30, check in took about 15 minutes. Our room was ready, but the family travelling with us was not, but no big... More

Dates of stay: January 21-28, 2012 Location: Great location, 15 minutes from the airport. Close to downtown. Check in/out: Quick on arrival and leaving. Don't forget to take your armband off to obtain taxi voucher for the airport. Not accommodating for our request made in advance for 2 nights after. Food and drinks: Great! Ate at Seafood and Wayne's Boots.... More

Large, clean hotel. Very helpful, friendly staff. Most speak at least some english but helps if you know some spanish too. Tipping is essential to get the best service. Tip every breakfast and they will have a table with your usual drinks...eg tea, coffee ,choc milkshake for the kids ready for you at breakfast. Choice of food on the all... More

We just got back from Crown Paradise Club in Cancun. This is definitely a Family resort. This is in no way a couples party resort which didnt bother us as we took our 4 children 16, 14, 12, & 8. They all had a blast. Buffet food was good. Especially the omlet bar. The poolside snack bar and Japanese restaurant... More

This is a great hotel if you have children. We didn't but because we had upgraded before going out to the resort we were able to get peace and quiet in the adult only section of the hotel which was great and there are enough adult only sections in the hotel, ie the pool and Trafalgar bar if you have... More

I love trip advisor! I was minutes from booking 3 rooms here- until I read the reviews and found out that they provide no refrigerators in the rooms. That is CRAZY! I was really wanting to stay here because of all the kids activities- but unfortunately, no fridge is a deal breaker for me- especially because we are traveling with... More