A couple of girlfriends and I booked at the Imperial Fiesta club at Casa Maya for a week in February and we loved it! We had read some bad reviews before we had went so we were a little apprehensive, but we found them for the most part to be untrue. Here are some tips: First off, if you are... more

I have to say that this resort exceeded our expectations in every way. Our room was wonderful with a kitchen, dining area, living room with murphy bed, bedroom with 2 full-size beds, beautiful bathroom and a walk-in closet between the bedroom and bathroom. Marble floors, extremely clean. Someone was always cleaning something in the hallway, lobby, etc. The pool area... more

Just returned from a week in a studio unit at Casa Maya (Imperial fiesta Club) in Cancun. We were treated with excellent service and great kindness. the room was facing the pools and ocean with a roomy balcony. We had a minibar which included a coffeemaker, toaster and microwave and small fridge. Everything appeared like new. We had daily maid... more

I just made my fourth trip to Casa Maya. My mother-in-law owns a timeshare there and we were there with a larger group for a week. We also spent 2 days at the JW Marriott after our week at Casa Maya so we could leave on a Monday and reduce airfare. We had a Ambassador unit in Tower 2. The... more

They have a decent place here, nice beach, pool, hotel staff, but the week is ruined wit the hard sell Time Share sales force. They will hound you relentlessly if you are not already a member. We made the mistake of signing a contract, then within the contract, we issued a letter of termination. They refused to honor that portion... more

We spent a week at Hotel Casa Maya last week through RCI exchange. I had read all the reviews here and was pretty nervous about the hotel. It was better than I expected, although it does have some limitations. First, it is on the best beach for a mile in either direction. The water is calm, beach is clean, and... more

We had read some slightly mixed reviews but decided to try Casa Maya anyhow, and were very pleasantly surprised! The ambassador suite we stayed in was lovely---very clean, spacious, nearly full kitchen amenities (there was no oven, but there was a cooktop, microwave, & all other kitchen appliances), and an incredible ocean view. The staff was extremely friendly, courteous &... more

IMPERIAL FIESTA CLUB & CASA MAYA Casa Maya-Week 6 First thing you notice when you arrive is the very large Mexican Flag out front. You are greeted by Doormen who take your bags after saying Good morning to you and direct you to the front desk. Walking through the lobby you notice people cleaning. The people working the front desk... more

We used a friends timeshare to stay at this hotel, now for the 3rd time, all of the visits have been during the first week in February(2007,2008,2009). We planned on 9 nights in the area, and booked our air transport accordingly...when we got our confirmation from the vacation club, I contacted them let them know we would like to stay... more