Many pools, nice bars and the staff is wonderfully courteous. HOWEVER, despite having 4 pools NONE of them are heated. Unbelievable! Moreover, they charge you $15 (USD) per day for internet access. Crazy! In the USA you can stay at a Motel-6 for $40 per night and get FREE internet. AND, it costs $10 (USD) to just use the gym?!?... more

At the last minute, I decided to fly to Cancun and surprise some friends who were staying at the Omni. I have been to Cancun 25 times and have stayed at quite a few resorts in the hotel zone and Riviera Maya. While the Omni may not be the newest hotel, and the rooms are a little dated, the staff... more

This is a great place. The staff are awesome. The view is stunning. The food is fresh. The rooms clean and beautiful. The beds are comfortable. The activities director Marco/Polo was very fun. we had a blast and knew many of the staff by their first name. My wife and I cannot wait to go back to this resort. We... more

This is not our first trip to this hotel, but it was a special one for us. This trip not only included the immediate family but it included my brother and his wife and 6 other friends. This was my trip to celebrate me turning 50. This time we brought my husbands mother with us, she's 81. She had the... more

My wife and I just returned from an Anniversary trip that far exceeded our expectations. The hotel is clean and the food is excellent. And the service......unbelievably efficient, friendly, and accomodating. The demeanor and professionalism of the staff is incredible. It starts with Yasmin the breakfast cook. In the mid day it is the staff at the pool or the... more

We've been coming here every November since 2003. First of all I'd like to say there's no swine flu and no drug dealers in Cancun. I feel very safe there and will continue to visit every year. The only thing that has changed is the beaches from all the storms and hurricanes. They are now in the process of dredging... more

We stayed at the omni in august of 2009 and again in November of 2009 as a escape from the oasis palm beach. This hotel is first class in rooms, food, service, location. It is excellent in everyway upgrade to an ocean view it is well worth the money the staff is one of the best I have every seen... more

We stayed one night here en-route to Acapulco via Merida using Cancun airport, and this hotel is completely amazing. Huge rooms, sumptuous breakfast, stunning layout. more

We just returned from 5 wonderful days at the Omni. This hotel has the nicest staff of almost any place I've ever stayed. Everyone speaks really good English. Everything was spotless. That is always a concern in Mexico and we were overjoyed with how clean every single part of the resort was. We got the all-inclusive plan at $70 per... more