I've stayed at the Marriott Casa Magna previously, also rated 5 star...the Omni doesn't even compare in luxury. It also was less luxurious than its Omni Mandalay Hotel in Dallas, TX. Our room at the Omni was a deluxe lagoon view room. The room was very clean. But the towels were rough, the sheets were rough and thin, and the... more

My husband and I arrived on June 27, 2009 to the Omni resort after a crazy day of flight delays and transfers. What a relief when we arrived to the resort!! The resort is located in a great location in that it is at the end of the hotel zone so that it is convient to all the shopping and... more

I have never had so many problems with a hotel room!!! When we first got there, we were accosted by sales people. Then, our lock on our door was broken, so we had to have maintenence fix it. After waited for that, we stuffed some things in the safe and headed for the pool. We overlooked a couple of things... more

My husband and I just recently returned from another Cancun vacation. We also had another couple who went along. I usually recommend the all inclusive, as I prefer not to have to take care of receipts and paying for each meal and drink. The resort itself was nice. The staff are GREAT. They were all very nice, attentive and accomodating.... more

This was our eleventh stay at the Omni it was the usual, friendly staff beautiful rooms great view from the balcony The food was excellent. The all-inclusive is the only way to go dollar for dollar it is the most economical and saves having to pay or sign for everything. The weather was not bad it rained for a total... more

My friend and I just got back yesterday from staying at Omni. We were there five days and I couldn't say enough wonderful things about this place! We didn't book the all-inclusive at first, but we upgraded when we got there and I definitely recommend that! DaVinci restaurant was superb! Estabon at Kuku's swim up jacuzzi bar was wonderful, he... more

The Omni Cancun continues to be a fabulous resort with beautiful rooms, excellent and personalized service, and a lovely pool and grounds. I have been to the resort 7 times and every time it feels like coming home. We were there again the week of Memorial Day and Mexico is fine!!! I would recommend this resort to anyone - couples,... more

Stayed here a few nights along with a few night at the Marriott Casa Magna. Check in went very smooth at the omni, although it took a little bit of time. While waiting they sat us in a room off to the side and offered us snacks and drinks while we waited which was very nice. After check in we... more

Ok since I always check trip advisor before going anywhere I figured I should write about the Omni. Just like when my wife and I went to sandals I read all the bad reviews and then worry to death until I get there and see how wonderful it is. SO.... Omni was great, service was excellent, food was great, pool... more