Every vacation in Mexico has always been at a Krystal Hotel. From the moment of arrival until departure there are always friendly staff ready to assist in every task. The buffets were marvelous and the evening entertainment in the bar was stupendous. I was fortunate to have enjoyed the versatile music from Horatio and the H Band over the decades.... more

I stayed at the NH Krystal after checking out of a neighboring hotel. I stayed there for 2 nights and it was wonderful. I paid $33 per night for an upgrade to a renovated room. It was soooo worth it! The room was beautiful! To my surprise I had an ocean view!!! Marble floor, comfortable King size bed, flat screen... more

I went to Cancun for my senior trip. The location of the hotel is great! It's in walking distance of all the clubs and food! But the only thing I hated was the fact that there was an AC but it didn't work! It was so hot in there I actually slept outside on one of the beds. They have... more

We stayed here for the weekend we had 5 rooms, Adults and young children from the age of 2 months to 11 years old. The Hotel is very plain as far as arquitecture goes. the rooms themselves are nice but not nice enough to make up for POOR service. As many have already stated cleanliness in common areas was pretty... more

Gee, so many negative reviews! I am a strong believer of you get what you pay for, but in this case I believe we got much more than what we paid for! Everyone was very sweet and caring. We did get moved from one room to another when I informed them that I wanted what I had seen on the... more

After a week in a low budget hotel, we finally went to the second hotel we booked. It was a blessing having an ocean front room on the 7th floor. Food wasn't bad, but the waiters were just begging for tips, which is a bit annoying in a higher standard hotel. I was my second time in the NH Krystal... more

This is la ower end resort, pushing timeshares. The location is great if you want to be near the night life and clubs. The resort in under construction, once complete I would rate it a 3 star due to location. We were told they were going to pump sand in to have a beach again. The food was ok, but... more

Visited Cancun and the NH Krystal for one day and night while spending the week on Isla Mujeres. We booked the NH Krystal based on its location to the clubs and shops. At first we were impressed with the hotel as we entered the lobby and were greeted by reception staff. However, upon closer inspection, mainly on the floor levels... more

If you are going to Cancun to walk around and enjoy what Cancun has to offer this is a definite plus!! On the other hand if you are looking to stay at a hotel and do the beach thing the entire time this is not great at all. It is very close to all the night life, and good restaurants... more