Arriving on a Thursday before Canadian March break and a very long wait at the Cancun airport for Immigration and Customs, 2 hours. Waiting about 20 min for shared shuttle to hotel, operated by Traffic Tours, Delta Vacations ground handling company. 30 min to hotel and a very prompt greeting by porters, led imediately to front desk for check in.... More

Hotel was an extremely good deal. 7days + hotel for $720/person. However you do get what you pay for. Krystal was exactly what I was expecting as Mexico engineering and building standards are below that of the USA. It was a pretty nice hotel with that in mind, however be on the look out for scams! Booked with Cheaptickets, front... More

I stayed at the Krystal Cancun 8-13 March. When I first walked in the lobby it was beautiful. The clerk was helpful but did not give me all the information I need, so I eneded up having to keep going back to the front desk. I was taken to my room and the appearence of the hotel started to change.... More

1 - Loud music day and night 2 - People yelling in the hall and slamming doors. 3 - Dirty sheets and dirty floor. 4 - Bad service. More

I am a college student that stayed at Krystal for 2012 spring break. Let me stat off by saying, if you a college student you will have a blast. There is stage that has day parties, corona sponsored drinking events, and there were plenty of college students. Another plus was the fact that all the clubs were a 2 minute... More

our trip to the Krystal from February 17, 2012 until the 26 was made sensational because of the wonderful service provided by Arturo Flores and and Rafael Mireles from the front desk. they are friendly and made our stay every year that we have stayed at the Krystal very comfortable. More

I read some reviews before arriving to the Krystal, some were good and others were extremely bad. I must say that i wont believe any of the reviews anymore. The hotel is perfect, had so much fun. I went with wife and 6 yo son and they both had a blast. The hotel is clean, fresh, big rooms, GREAT beach,... More

This should start by stating that Cancun is not my kind of place. Too many people, acting poorly and too much going on. That said, the Krystal Cancun was very nice. We only were there for two days and managed to get in some swimming and good food and a fantastic visit to the Hacienda el Mortero. The beach was... More

There are so many reviews that tell you what went wrong for them or what they liked. I am going to tell you how the AdaptiveTraveller gets the most out of the very reasonably priced Krystal Cancun. First, I would like to share that I watched many tourists (mainly American) get angry over little things like a room not being... More