We enjoyed a stay here from April 28 - May 5th. We had the Romantic Ocenfront room on the 5th floor of the new tower. The room was just as pictured. We were on the end room (south end) which provided a better balcony view but the trade-off was the music coming from the clubs until 4:00 am every night.... More

This hotel is not the best..if your planning a family vacation I highly recommend that you book your trip somewhere else! This hotel hosts Student City party events for college students so the time of my stay was the farthest thing from relaxing..large stage outside with DJs where young kids are partying sun up til sun down. Tons of people... More

This hotel is in a prime location for people who like to hit the Cancun clubs and restaurants. The prime location has both pros and cons. Pros being, of course, the ease in walking to clubs and restaurants. Cons being rowdy people coming back from clubbing and being extremely LOUD walking up and down the halls at 5AM. We left... More

I stayed at the Krystal Cancun when it was still known as the NH Krystal. This is a moderately priced family-friendly all-inclusive resort near the convention center. It is just to the south of the Hyatt Regency Cancun Hotel. It is in a great location and has lovely pools and public areas, but it is not up to snuff in... More

I stayed here with my wife and son on April 12-19. My first impression of the hotel wasn't very good. I walked into the hotel, looked average. The rooms were also average the food wasn't to good. We ate out all week other than breakfast but i recomend you order room service. The pools were pretty small. I came to... More

We booked our rooms, for 2 couples, approx. 8 months in advance thru Armed Forces Vacation club without any idea where these rooms might be, or what kind of view that they might provide. We decided to wait till we got there to check out the rooms and figured after reading all the reviews that it would be a simple... More

Stayed at this hotel in April 2012 for a week, was right on the beach, gorgeous pools and room, ocean views etc, food was great, we did the all inclusive price package so included all food and drinks and day everyday, including alcohol. So Pina Coladas all day next to the pool. Would stay there again if I went to... More

This trip to Cancún was my first! I really recommend This hotel resort to everyone? Me and my wife were treated with OPEn arms. The food was execellent, my favorite part was OPEn bar till 1100 pm. The staff was very helpful :-) ohhh ya make sure Your stay is moré than 5 nights? again I really reccommend This hotel!... More

Im 18 years old and I stayed here on Spring Break 12-19. The beach and pools were awesome but thats it. The manager and employees should be ashamed of themselves and I'm determined to write reviews on every traveler site so no one ever comes here again. I came to Cancun with 700 dollars in my wallet, and left with... More