The room and grounds are beautiful. I missed not having my own balcony. The beach was nice if you like the sand. The pools are a bit small. The butler was nice, but not really necessary. The Spa was VERY nice. The food was mediocre and the service staff was not up to other Palace standards. The lobby was unusual,... more

itz just customer service, the old fashioned way. sure, the "whole picture" is spectacular. however, it is the little things that make a resort 5-STAR. we went for an anniversary getaway. when the butler was there, he pushed the button for the elevator in anticipation of us. ok. cool. i can push a button. i had no hot water for... more

When Le Blanc calls itself a spa resort, it's not joking around. From the soft music that plays in the public areas, to the complimentary in-room aromatherapy, to the pristine spa-inspired decor, this place is 100% relaxation. Don't go here expecting loud parties at the bar or a dance club on the first floor - this place is about escaping... more

My husband and I were a little disappointed in this Palace resort. We spent the our first week in our regular spot, Cozumel Palace(the best place all in all) then 4 at Le Blanc. It was our first time staying in Cancun even cause we dont care for that Miami city feel. Its too Americanized, hard, AND expensive to get... more

We stayed at the Le Blanc from the 8th to the 15th it was fantastic all the reviews say it all staff all great bar , buttlers. drivers. resturant staff and all other staff. Also would like to say a big thank you to Heckter and Anna for all there help on our stay. The Place is just like the... more

This was our second trip to Le Blanc in 3 years and I can't say enough about it. The pools are wonderful the accommodations are great, but what really makes this hotel is the fine employees. We were amazed that many of the incredible staff members were the same ones from our previous visit. Margarito the concierge by the pool,... more

Oh where do we start.... The time we arrived, till the time we left we were treated like royalty! From the doorman to the personal butler, the staff was absolutly amazing. We stayed for seven days and never had a bad experience. We got married during our stay and the hardest thing we had to do was decide what music... more

O.K..... Let me start with a frame of referene. My wife and I have stayed at over a dozen All-inclusives on Cancun and in Playa Del Carmen. We've enjoyed all-inclusives as you don't have to make many decisions and they compliment a relaxing pace. We've always set the bar lower for Cancun / Playa del Carmen simply becuase the resources... more

We went to Le Blanc to celebrate our 27th wedding anniversary Sept. 19th-26th. A bit of information about us: We are both in our early 50's. We travel a lot and have been to Cancun several times since we spent our honeymoon there in 1982. We are Palace Resort owners and use our timeshare about once a year. We have... more