We were placed in the room where we got to hear cars racing by all night long as if they were the ocean. We also payed an extra 790$ for the all inclusive option on top of the timeshare that we used. Good luck getting breakfast in the morning, because the buffet is filled with people they are trying to... More

Although it rained during our first 3 days at the Sunset, Fabian (our bellboy) was happy,helpful and hopeful. His constant smile brought the sunshine out on a rainy day! Sunset is a beautiful, smaller resort - more intimate. The white walls a sharp contrast to the beautiful sky and lagoon. The grounds are maintained well, the rooms clean and the... More

I love the fact that the rooms are spacious and on the lagoon side. It is relaxing and lovely. Unlike a previous poster, I know that the hotel has no power over the weather! (I had a laugh at that one.) We have been coming to Sunset Lagoon for 17-18 years and have stayed at other resorts for additional weeks.... More

this was our first time in this hotel, we played a lot money for the timeshare, but the room was terrible, the weather was bad and our room was flooding, my clothes was wet and damage and the hotel did not pay for anything. I don't recommending. the hotel is in bad conditions

We spent 2 weeks at the Sunset Marina Resort. I was the 7th tiem for me (every other year). A number of the waitters and other personnel were still there. When we came to La Pergola in the morning for breakfast Rudy welcomed us. He remembered me from previous years and I got a big hug. Janet and Eunice remembered... More

Karem at the Kid's Club was terrific with my daughter and keeping her entertained for an hour with crafts. It was a good diversion from swimming. She painted with her, and did some puzzle/maze and probably helped her with her spanish also. She was very courteous and kind to my daughter which means a lot as a mother, traveling from... More

To use the gym or tennis courts you have to travel by bus to the other properties at scheduled times, which eats up vast chunks of time.The tours from the hotel use old buses not new ones like the concierge promised. No real beach and half the rooms have bedrooms facing street so lots of noise. No utensils and poor... More

My husband and I along with another couple have come here for five consecutive years. The staff is outstanding except for one person. The manager still needs an attitude adjustment--he never smiles and acts like it is a burden to help you. Therefore, we do not deal with him if at all possible. The food is terrific, and the drinks... More

My husband and I visited Sunset Marina Resort from May 18-25. We happen to be members of this resort and love it's location because it is away from the hustle of the hotel zone, but close enough to get into the action if desired. We took two other couples with us to experience the Mexican culture. We reserved the Presidential... More