We just returned from five days at the Royal Solaris. I was a little apprehensive because of the reviews I'd read here. But, we loved it! The staff was helpful, friendly and always had smiles on their faces. The service was impeccable. We enjoyed the food (except for the hamburgers -- too dry). The drinks were good and not watered... more

It was a beautiful resort and the beach was spectacular. I was a little hesitant because of all the negative reviews, but don't listen to them. If you go with an open mind you will have a great time. The food was ok, but you get what you pay for. It was a great all-inclusive for the price that we... more

We stayed at the Royal Solaris Jan. 19-26. Everything was better than expected. Check in was fast and the lobby desk was very helpful. Rooms need a little upgrade but we went for the weather and food etc. Hanging out around the pool was great, pool bar service was great. People staying there were from all over and were very... more

Dirty trays left in halls stayed awhile-Maid service to rooms not til late afternoon even with sign on door to please clean. Drinks spillage left for long time in common areas. Food in better restaurant clearly undercooked. Wish we had not stayed here- This is our 4th visit to Cancun. Very limited area with Wi-Fi and did cost - Hey... more

We had a great time. spent 10 nights/11 days there which turned out to be just perfect. Lots to do. A unique feature of the hotel was the new and old sections. The poolsides in the newer section had more people, dance music, great pool, bar service and the animacion staff with activities for the youngsters and adults alike. The... more

We've been to Cancun before, but this all-inclusive way was the best way to go. We hired a private shuttle (Cancun Transfers) for 6 of us,who had a sign waiting and took us directly to the hotel. The hotel was close to the airport with a lot of sandy beach. Our rooms were large with plenty of space for a... more

The Royal Solaris is most definately a good value. We booked through Apple Vacations for our third trip to the Royal Solaris, Jan 10-17. Transfer to/from airport was provided by Apple, and a representative is available in the lobby daily. We traveled with another couple and had a fast check in, we were given oceanview rooms near each other in... more

To be honest, I never had an urge to go to Cancun, so I wasn't expecting much. I was pleasantly surprised. Nice clean room. Resort was clean. Drinks were very good, and they like to have you try new drinks. Loved the rainbow shots, "blue juice" and the tequila bar was fun. We really didn't party late, we were tired... more

no coffee service in our room even though it's listed as being provided. I'm an early riser (5:30 ) or so because I love watching the sunrise over the Caribbean. Guests in the next room didn't drink coffee so they passed it over the wall and we used it for our trip. Now, do you think maid service would clean... more