As 4 young adults looking for a good time, we were disappointed. The A/C was broken along with the TV. There was fungus in the other rooms A/C. Both of our bathrooms flooded. No towels.....called front desk numerous times, but no one ever came to fix anything. The food was disgusting and half the restaraunts were not open when they... more

The hotel was beautiful.Check-in was a breeze, front dest staff were very polite and Very informative. Hotel grounds were kept very clean as were the rooms. The mini bar worked out perfect, and stocked daily. Time share people not pushy at all. Smile and say no thank you.The pool was nice but the water smelled like sulfur, as did the... more

We are a family of 7 with children ranging from 18 to 5, and booked 2 rooms with double beds. We got there and they had only 1 room for us with a king bed. They offered to have our kids sleep on the floor!! Unreal. After 2 hours we had to pay extra to get 2 rooms to accomodate... more

Listen I never trust reviews. I'm 30 and traveled with my wife and 4 other friends. The time with our friends was the best part of the trip. Upon check they upgraded the 2 other couples to ocean view rooms and put my wife and I in the crapest room ever. We were on the total other end of the... more

I just got home from a 7 day trip to cancun mx.. we stayed ocean front at the grand oasis cancun.. after reading the travel updates I thought to my self .. I am in for a bad place.. but went because the family was to go.. (they canceled).. we went alone.. our check in was fine 4 to 9... more

My family and I stayed at this resort for 6 days and do not have any complaints. Everything was great about this resort; the pool, the service, the restaurants, the grounds. The resort does have music playing near the pool, but it is very easy to get away from it. POOL/BEACH: The pool was gorgeous and very well kept. There... more

Gran Oasis was beautiful! The pool was very nice and the restaurants were pretty tasty- many to choose from. Wait staff was hit and miss. Some were great, some were not so great. The grounds were pretty clean but the beach was not well kept. The beach is rocky so it's not ideal for swimming, but still pretty nice. Our... more

we stayed at the grand oasis fr june 28-july 29. we checked in early the bell hop took our luggage and we headed to the buffet (very good) *booked excursions through orbitz * coco bongo+the city+jungle tour. the city beach party was way too packed rude waiters (sucked) coc0 bongo excellent ( we scored vip table because we complained to... more

Everything about this resort was worth every penny. We arrived at the airport and had private transportation with the all inclusive pkg. Were welcomed with smiles at the hotel and the staff were extremely helpful and friendly. Most everyone spoke English but mostly all you heard was spanish. The food in the resturants was really better than I expected and... more