We just got back from 6 nights at the Grand Oasis Cancun. Of course we were concerned after reading some of the negative reviews. We had a good time but there is definitely room for improvement at this hotel. Check-in – Smooth, no problems. Requested two rooms together and no problem there. The resort is divided between the Oasis Cancun... more

My boyfriend and I went to Cancun and stayed at the Grand Oasis from August 17th-22nd. We both loved the resort, check in was a breeze! There are many restaurants to choose from as well. My only complaint about the food is that it got very repetitive. Other than that it was good! If you are on a budget, this... more

I spend 3.5 hrs doing my check in while the shift personnel was talking and make jokes. only for be a Mexican Tourist, while the foreigner was attended quicky. Not only for the Personnel, also for the bar tenders, waiterers & waitress The Facilities was in bad conditions and bathrooms was unclean and spotted. more

We were booked to stay in the Grand Oasis but were put in the Oasis Phase 2. Elevator was broken part of the time and were were on the sixth floor and the view was NOT the garden view but the yuk green lagoon view. Many other patrons were supposed to be in the pyramid building as well. Some at... more

We just arrived back home today and were very pleased with the hotel. I read tons of reviews and was very nervous about the hotel...to my surprise we had a blast. You have to remember you pay for what you receive! We have paid $3K for a hotel in CanCun and got top liquor and service, we paid $1K for... more

This was my forth time to Cancun and we have always stayed at Cancun Palace. Decided to stay at this place because it was a bargin but have read several mixed reviews about this place. So it was set that we decided to go. Check in was easy, surprisngly the did get us our room we asked for which was... more

I just wanted you to know how skeptical I was going to this resort after reading reviews on different sites. I wanted to let everyone know that I had no problems checking in at all. We arrived early, had no line to stand in, but our room wasn't ready, which we were prepared for. We were given our braclets so... more

I stayed at the Grand Oasis Cancun with my boyfriend August 15th to the 21st. We had been planning this trip for awhile and had both read tons and tons of reviews so we were anxious to see what this hotel would really be like. Overall, we had a fantastic time. However, when choosing this hotel you must go into... more

This was our first out of the country vacation with our children. We went with two other families, (total 13) and thought we were going to a place that we would remember and talk about for the rest of our lives. Well, we will definetly not forget it, not because it was great, just the opposite. The rooms were dirty... more