Booked on their website, got a great deal. Friendly staff. When we checked in we were told there were only rooms available on the first floor. The hotel was pretty empty so this was probably what they say when people book and get a good deal (was offered a suite for $40 extra, not worth it in my opinion, especially... More

After reading all of these good reviews on tripadvisor I decided to try this motel out. What a terrible choice that was..I don't know what place people stayed at but it sure wasn't here. Stayed here for 2 weeks with friends and got very poor service. The hotel has about 12 security people working at all times stalking your every... More

I was unlucky to stay here in January 2012 with my family. We had booked with a agency and when I arrived they tried to give me a horrible room facing the car park. I refused and they said I needed to pay 20 dollars extra to get a pool facing room. I again refused and they eventually gave us... More

ive visited over 33 countries and ive never ever experienced such rude and uncaring reception staff and managers as i have since staying at beachscape kin ha. once they get a hold of your money they dont give a stuff about you and make no effort to make your stay a pleasant one ,instead they would rather just argue even... More

Before I left home I asked if my room is equipped with a coffemaker otherwise I can bring my own. I was told they will lend it for free, and they did. What happend next was a nightmare. I tried to use it and the water was leaking -- there was a crack in a coffee pot. When I told... More

This hotel has a beach in the back of it so you never even have to leave the hotel. Two restaurants which serve amazing food. The staff is friendly and very helpful. Our room was clean and spacious. A television in the lobby. Perfect location as it is blocks away from convenience stores, salons, bars, places to eat. There is... More

We enjoyed a beautiful week in Cancun, from December 26 to January 2. The check-in process at Beachscape was quick and easy even though we arrived 3 hours ahead of time. We asked for a beachfront room and got one without extra charge. It was a wonderful 2 bedroom corner unit on the top floor. We could hardly believe how... More

Disappointed with the service and staff. We booked this trip 6 mths ago and asked to have rooms together as we were traveling as a family, got there and NO rooms together and Not even on the same floor. But we didn't complain because right from the get go they seemed inconvienced and annoyed. This is a very low budget... More

There are several reason for me giving this hotel 5 stars 1) Beach - the beach is absolutely beautiful and very clean. There is a volleyball court and soccer goals for anyone interested in playing. The water is very calm (it was when I was there anyway) and it's great for kids because it doesn't get very deep. There was... More