Not quite terrible, but not good either. Pros: The service was fantastic. All the staff was courteous, accommodating, and did their best to let my practice my terrible Spanish. The lunch and dinner menus at the restaurant are great (as is the service), but I'd advise you to skip the breakfast: Great staff, once again, but the food (except for... More

This hotel in wonderful, it is right in front of the beach, which is beautiful, I think it has the best beach out of most of the hotels in Cancun. I purchased the All inclusive package, which has a 25% discount for this whole year (2012), so a standard room for 2 plus 3 meals (all you can eat) plus... More

Great place to stay its close to all atractions and good places to go at the most acessible cancun beach with magnific blue sea and white sand. More

I stayed at this property around 20 years ago and was amazed that is is still there and virtually unchanged. I was staying in Cancun for only a couple of days while waiting to collect a friend at the airport and head to Merida. This property is absoulutely immaculate. It is on a large piece of land that is still... More

Booked on their website, got a great deal. Friendly staff. When we checked in we were told there were only rooms available on the first floor. The hotel was pretty empty so this was probably what they say when people book and get a good deal (was offered a suite for $40 extra, not worth it in my opinion, especially... More

After reading all of these good reviews on tripadvisor I decided to try this motel out. What a terrible choice that was..I don't know what place people stayed at but it sure wasn't here. Stayed here for 2 weeks with friends and got very poor service. The hotel has about 12 security people working at all times stalking your every... More

I was unlucky to stay here in January 2012 with my family. We had booked with a agency and when I arrived they tried to give me a horrible room facing the car park. I refused and they said I needed to pay 20 dollars extra to get a pool facing room. I again refused and they eventually gave us... More

ive visited over 33 countries and ive never ever experienced such rude and uncaring reception staff and managers as i have since staying at beachscape kin ha. once they get a hold of your money they dont give a stuff about you and make no effort to make your stay a pleasant one ,instead they would rather just argue even... More

Before I left home I asked if my room is equipped with a coffemaker otherwise I can bring my own. I was told they will lend it for free, and they did. What happend next was a nightmare. I tried to use it and the water was leaking -- there was a crack in a coffee pot. When I told... More