I had a great time at the Ocen Spa Hotel. The staff ere very [pleasant at the bar and restaurants. The front desk could use a little work. I enjoyed the food and had avery clean room. I thought that the hotel was well maintained and offered all of the amenities that they claim to. The food was fresh and... More

This is great place to stay as a couple, single or with families. The rooms are a bit older but clean and comfortable with sliding glass doors balconies to enjoy the beach and pool views. The pools are smaller and older and kept very clean. The swim up bar was a neat feature. Wilberta, the bartender was fun and fantastic!... More

I'm the type that usually dont complaint this time unfurtanetly I have too! My wife, four kids and I just came back from Cancun and stayed at this hotel, our expirience to say the least was not a good one. We usually travel one or twice a year and had stayed on many hotels and resorts throgh the Caribean, the... More

We went on the time share plan.There pitch went from 8 until noon.It was not that bad.They gave us a good breakfast at the sunset ,and we toured the condo there.Then we took water taxi over to the high end hotel.Took the tour,very nice but not for us.If you going anyway it is not that bad to go to time... More

My husband and I stayed at the Ocean Spa Hotel and had a great time. It's a 3 star hotel with 5 star service. WE flew in from Vancouver BC. My husband who is disabled due to a stroke also enjoyed it. The staff were great to us. The room was a basic handicapped room. I slept fine on the... More

Place is a dump, people are rude & food tastes gross. Four of us stayed there, and 2 of us got sick 2 days later ...food poisioning. We wouldn't go back to it, even if they offer it to us for free. Same menu, day-in, day-out ...nothing changes ...boring. Drinks are watered down and sodas are flat. But, if you... More

Some of the excellent reviews here I read must be from the "hotel staff". I can't imagine anyone with "hafl brain" giving "excellent" rating for this hotel. Their "standard" hotel rooms are comparable to "motel 6" in the U.S. Standard rooms are equipped with 19" RCA TV with poor reception, and nothing interesting to watch, messed up shower heads, shower... More

Great Spa! Newly updated! Food ok! 3 star quality food! Liquor bottom shelf meaning mexican liquor!Beach is Horrible literally no beach! Pool is small but ok no swim up bar and service is horrible for drinks!Resort itself is a 2 1/2 star but the good thing u can use there sister resorts sunset lagoon and sunset royal! free transportation to... More

Ocean Spa Hotel was everything and more than I thought it was going to be. I traveled with the Premier Vacation promo package. I found them to be honest and very straight forward. I went to the presentation to purchase full time, but declined all offers. They were not pushy and treated me with politeness and respect. The hotel is... More