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| Omni Cancun Hotel and Villas | ₨8379 | 1.3 mi 2.0 km |
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| restaurant | Distance | Rating |
|---|---|---|
| Puerto Madero | 0.3 mi 0.5 km |
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| Gustino | 0.4 mi 0.6 km |
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| Ruth's Chris Steak House | 0.7 mi 1.1 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Hilton Cancun Golf Course | 1.9 mi 3.0 km |
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| El Rey Ruins (Zona Arqueologica El Rey) | 2.3 mi 3.7 km |
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| Playa Paraiso Golf Club | 2.5 mi 4.0 km |
|
| Title | Source |
|---|---|
| “Carrousel” | This is Travel |
| Title | Source |
|---|---|
| “Carrousel” | All About Cancun |
| “Ocean Hotel All Inclusive” | Expedia.com |
Been to Ocean Spa Hotel? Share your experiences!
ok here goes pull up a chair because i am not going to leave anything out.On Arrival of the hotel walking into the lobby you smell mold and by the way if it is 100 degrees outside it is 110 in the lobby.ok i dealt with that and thought it must get better, so after climbing 3 flights of stairs... more
To Whom It May Concern during this guests stay we had some problems with our air conditioner in the lobby and this has been fixed since then. Regarding the walkways they are stone walkways and yes we don’t recommend for guests to walk barefoot in this or any other property. The beach by the Ocean Spa Hotel naturally produces seaweed...
This was out first time traveling to Cancun. First let me say that two best things about Cancun were the Mexican people and the awesome beach at the sister resort, the Royal Sunset. First and foremost, none the reviews I have read reference the fact that guess what, the Ocean Spa Hotel IS NOT on the ocean. If you look... more
Thank you for your review and for addressing the positives as well as the areas of the hotel you felt needed work. As for the location of the Ocean Spa hotel it is located on the Caribbean Sea at the northern end of the hotel zone. Beaches here are beautiful turquoise-blue with white sand, shallow for some distance out, and...
we stayed at Ocean Spa Hotel through a phone promotion that we purchased a while back.. I though for sure we were in for it when we arrived to Cancun... but we were pleasently surprised and refreshed!!! The hotel is cute... ocean front... and newly rennovated. But most of all, the service!!! The staff at Ocean Spa, were so helpful,... more
I was quite concerned after reading the reviews once I booked my vacation. It was a last minute vacation that my boyfriend and I were taking because I had a week to use/exchange from my timeshare. I am so glad I didn't listen to any of the negative reviews. First off let me say that I have traveled a decent... more
My bestfriend and I stayed at the Ocean Spa Hotel as I bought the package from a Sams Club promotion. The hotel seemed updated but the lobby was hot. The staff was very friendly every time we needed anything. The women working in the gift shop were extremley helpful and took time to explain the area to me as we... more
I have just returned from a great five day and four night stay at the Ocean, the staff were very friendly and attentive. It was obviously not a brand new hotel but the lobby has been remodeled and it is very nice, the rooms are comfortable and well appointed. The hotels exterior is very clean and well kept. We enjoyed... more
FULL OF MOLD - THE BUILDINGS SHOULD BE TORN DOWN! Our room was full of mold. When we asked for a different one the desk told us they all smell! You could see it growing from the vents! This was supposed to be one of those hotels you get put up at "free" while you listen to a time share... more
To Whom It May Concern the Ocean Spa Hotel has been remodeled extensively and many improvements have been achieved. Even though it is not a new property the beachfront location is ideal for its visitors. Every room has a beach view and the rooms have recently been remodeled. The amenities include two restaurants, two bars one swim up, one full...
the front desk was terrible and the concierge was of no help unless you did the time share tour if you didnt do the time share thing they totally ignored you and you were on your own, they wouldnt help you do anything or set up any tours. the hotel is far away form all of the shopping and restaurants... more
Dear Guest thank you for your review, we appreciate all of the comments and would like to thank you for addressing the positives as well as the areas you felt needed work. Regarding the Concierge staff we have provided them with additional training, their goal is providing information to assist tourists during their vacation and we regret if this is...
WOW! I expected this trip to be insane with high demands, rudeness of staff, and the staff at this hotel just doing what they wanted to do with a hotel that was not all together. Not the case at all! I read some of the other reviews, stating that they were basically harassed to purchase over and over with drilling... more
My boyfriend and I stayed at this hotel in mid-April 2009. We were there for 5 days, and the first 3 went just fine. HOWEVER, on the 4th day we realized that our room has a vent in the bathroom that leads to a cabinet in the hall that can be opened and then whomever is in the hall can... more
To Whom It May Concern All of the reviews that are posted on this site are taken very seriously and taken into consideration. This review contains some very serious allegations which we have researched and investigated. At any time when a guest reports something like this, immediate attention is provided and in this case our manager and investigative team immediately...
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