What a lovely holiday!! The view from the main lobby area was stunning. You could view the sea meeting the horizon in 7 different shades of turquoise; paradise! Our cases were taken to our rooms and we were given ice cold drinks of lemonade whilst waiting at reception. Our rooms were cleaned every day - i thinkthe majority of the... more

The beach was amazing, and more colors of blue than any camera could capture. The service at the resteraunts was horrible. In one "reservation only" resteraunt, I had to order my drink 5 TIMES! No exaggeration! Some of the servers went over and above, but just a handful. The pools were really dirty with hair and sand floating everywhere. They... more

First things first, i completely disagree with all of the bad reviews about this hotel! Myself, partner and another couple all stayed at this hotel together and thoroughly enjoyed our stay. Everyone was friendly and helpful and all of the other guests at the hotel that we spoke to were also just as pleased with the accomodation. Nobody wanted to... more

This was my 4th stay at the Barcelo Tucancun. This time was for a week stay with a girlfriend and our three young adult girls. We all had a great time. We got a good deal on upgrade to ocean view prior to our arrival so paid the small extra. We are so happy we did. LOVE listening to the... more

Went with apple vacations. Everything was great. Plane was on time shuttle to the resort was easy. Checked in in 10 minutes. Cold beer in the room and we hit the pools and beach. Food was great. very clean and friendly employees. I can't wait to go back. more

There is no beach, the staff are beyond rude except for the bartender at the pool, and given that we had 4 people in one room, they wouldn't give us 4 water bottles. It's all inclusive right? We chose this hotel because of the location, the pictures made you believe there was a beautiful beach, and it was affordable last... more

My husband and I (ages 30 and 31) stayed at the Barcelo Tucancun in late January of 2009 for 5 nights. We have traveled regularly in the Caribbean about twice a year, but this was our first trip to a Barcelo property. Overall we had a good time and it is a lovely property located in a fabulous central Cancun... more

It went from bad to worse. I had reserved 2 connecting rooms in October of 2008. I chose this resort partly because they advertised connecting rooms on their website. We check in and get to our rooms and they are not connecting. So I go back down to the desk, of course they say they cannot help me no connecting... more

Just got back today after staying 6-24-09 to 6-28-09. This was my 3rd time staying at Barcelo Tucancun (at the request of my 8 year old son who wanted to play and do activities at the Barcy Kids Club) and it will be my last. The Barcy kids club was only open on a very limited basis to not being... more