The hotel was great. All the staff there were friendly and helpful. We are really impressed on Nathanel, waiter in Mexican Lindo Restaurant. His presentation on making the Irish/Mexican Coffee is a "must try". Bravo! Our room has excellent oceanview. More

My husband and myself just returned from Barcelo Tucancun. We went January 8th thru the14th 2012. When we arrived at Cancun airport we met a gentleman named Antonio who asked us if it was our first time in Mexico and if we were planning on any day trips. We answered yes to both questions. He explained to us that the... More

I was invited on a girls trip to Cancun, a belated bachelorette party. There where 8 of us in total and we had three rooms. Two of the rooms were located in the Villa section of the hotel which is centrally located near the main pool and the bar. The other room was in the main section of the hotel.... More

The receptionist was very rude when I arrived.The shares people are like sharks awaiting for you and they do not live you alone!!!! is so annoying >{ I had to wait for my room to be ready I was tired hot and hungry & wanted to change b4 eating...missed the buffet ate til dinner which was only 1 place open... More

Me & my boyfriend stayed at this hotel in November and we loved every minute of it! Cancun is amazing and we were really happy with our hotel choice, especially compared with some of the hotels we saw on the same hotel strip. The hotel is right on the gorgeous beach and you have the choice from 3 huge pools.... More

When you pay to stay at a hotel you have the right to feel safe on the hotel grounds. This was not the case. A female I was traveling with was forced to kiss a hotel security guard while she was riding the elevator(which have no security cameras might I add). When we went to report the incident to the... More

We moved to this hotel after a Dissapointing stay at there sister hotel! Glad we moved, it has 3 pools. Main pool has entertainment then one quiet pool and then one pool which is child free. Location is good right in the centre by a shopping mall. The beach is clean and has lots of sun beds. More

Our room was super - we have beach view and it was amazing. My mum and I stayed here March 2011 and it was the place for silly Canadian and spoiled rich Mexicans to get on bad. It was a messy place, and far too young people getting way too drunk for their own good. Food esp Chilakila was excellent,... More

Stayed at the Barcelo 11th Dec - 19th Dec 2011, had an absolutely amazing time. The staff are all friendly and welcoming, the entertainment is awesome & the location was absolutely perfect. Bus stop right outside the hotel, 8 pesos to go anywhere in the hotel zone - ridiculously cheap! Food and drinks non stop, 24 hours a day -... More