Perrty much right on Except to condem all Hyatts for this one hotel that was obviously operating under an agreement to use the Hyatt name, but operated by the same people who are now still runing it.I find most al Hyatts to give exceptional service, world over, franchisee or corp owned, whichever ! I too found there rules a bit... more

This hotel exceeded my expectations and I was truly impressed with the facilities, service, and accommodations. Also, you don't have to worry about getting a bad view as every room at the Cancun Caribe provides an oceanview and has a balcony! Room Accommodations: There are four buildings, the large main building, and three smaller buildings that are directly on the... more

First off I'm a timeshare brat so it takes ALOT to impress me..this hotel was absolutely beautiful - the views are stunning, the grounds are gorgeous and the hotel itself it's pretty. We got there early an our room was available. We were in the main building on the 4th floor - best views ever of the beach and lagoon.... more

My boyfriend and I stayed at the Cancun Caribe from July 31st through August 7, 2009. From the moment we arrived we were treated like royalty with service being outstanding. The bartender at the jazz bar poured the best margaritas we had in all of Cancun. The front desk staff was always helpful and courteous. The pool staff were extremely... more

We arrived for early spring break hoping to miss most of the chaos since I've had plenty of party days in my life. The check in was disasterous since our room was not available due to an extended stay choice by the previous patron. After a 10 hour flight I am inconsolable--to put it nicely!! The down grade was more... more

We had a great stay in this hotel. The staff are fantastic and the rooms big, clean and with great views of the ocean. It's located close to the best places to go out in the evening. We would certainly stay here again. Room service breakfast was great! My one slight complaint is the cost of Internet access at around... more

This hotel is very professionally run, that's for sure. Everywhere we looked we noticed the staff extremely dedicated at perfecting their individual jobs, whether cleaning, cooking, or reception. This is the hotel for those that want to relax and have a quiet, hassle-free vacation, and don't want to be bothered by anything. The view from our room on the fourth... more

This hotel is conveniently located near downtown, all rooms faced the Caribbean (with great a great view from the balcony, I might add) and the staff was very professional, courtious, and helpful. My Spanish is pretty good, but rarely needed in the hotel, as most of the staff spoke impeccable English. One of the cleanest hotels I have ever stayed... more

Our stay was July 6th to July 11th 2009 LOCATION: is great, I don’t think you can get better. It is in short walking distance (north and south) to attractions on the strip. Also, bus stop is directly in front of hotel if you would choose that. So this location is really a plus to save $$ on bus, taxis,... more