Just returned from an amazing holiday at the Grand Park Royal and I cannot speak highly enough about all the staff here. They really made our holiday with their incredible service and constantly smiling faces, they genuinely love what they do. A particular mention to the following: Monique ( Yoga teacher) This lady is na real star and is amazing... More

My husband and his brother purchased this trip for my sister-in-law and I to get away on our own(so nice of them :) This was my first time in Cancun and I was worried after reading some of the reviews. But, from the moment we checked in until we left everything was perfect. Our reservations listed a "garden view" but... More

we just got back from Cancun, and we truly enjoyed our stay at GPRCC!!!The staff is wonderful, very nice and friendly, great food and drinks. We specially enjoyed the service of Monique at the main Pool, excellent service she was friendly all the time we enjoy the cooking lessons and all the games everyday !! The beach was beautiful. Seating... More

my husband and I went to this hotel for our second visit, it is one of the best locations on the hotel zone, the beach is amazing. We always go just after the spring break, which is just right. The staff are very good, exceptional and go out of their way to help. Monique from pool staff, we found most... More

We stayed at the Grand Park Royal Cancun Caribe for 5 days in early May. We had pre-paid for the all-inclusive experience. Previous reviews had warned of the "not a time share" sales pitch for what was definitely a time share sales pitch. It's thinly disguised as a Welcome Package, and they hit you up the moment you step in... More

I as well stayed with the same group of friends as Casey F below of 34 people (May 15th to 19th) . I had a blast! The resort is VERY clean and beautiful. Someone is always cleaning the area around the pools, restaurants, bathrooms, ect. The food is fantastic. There are 2 main restaurants that you can make reservations for.... More

I recommend this wonderful place as the staff was AMAZING. The waiters were some of the most attentive people I have ever encountered. One of the managers (Antonio Cruz) went out of his way to explain a recipe and they were just great expecially Higinio, Edgar and Hector. My only complaints are: the folks trying to sell memberships in their... More

Do NOT fall for the so called room upgrade. You are given 2 full size beds instead of a King and at night there is absolutely NO view, it is pitch black dark. If you've ever vacationed before since when has a double room been an upgrade especially for married couples. However, if given the room that you paid for... More

We recently stayed at the Grand Park Royal May 15th-19th in the deluxe oceanview room with my husband. We went with a large group of 34 people ranging in age from 21-50's. First the good -Oriental restaurant was delicious and had great service (we got the sushi, spring rolls, ginger soup, salmon and beef teriyaki) everything was so good we... More