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Radisson Hotel Hacienda Cancun

3.0 of 5
Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico
Hotel amenities
Ranked #83 of 170 hotels in Cancun
3.5 of 5 stars 181 Reviews
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181 reviews from our community

    Trip type
Traveller rating
    15
    72
    64
    21
    9
Date Rating
BrightonBabe
Brighton, United Kingdom
Senior Contributor
33 reviews
180 helpful votes
3 of 5 stars Reviewed 7 January 2012

We stayed here for one night after seeing the location of the hotel we originally booked!! The hotel is clean and modern and reasonably priced, even though we had just turned up hoping for the best. The beds are firm which is what we like. Small selection of restaurants and bars within walking distance which is what we wanted and... More

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AnnaGrimm
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 31 December 2011

Ok hotel. Location is not great. You have to taxi to get to the shopping or beach. Nothing great within walking distance. More

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DanielMLondon
London
Senior Contributor
29 reviews
17 helpful votes
4 of 5 stars Reviewed 21 December 2011

Overall hotel was fine although looked more impressive on the website. Could have done with some modernisation and redecoration. Staff were helpful although there was no one there to help with tourist information and front desk were incorrect about a few things re sights to see and how long it takes to get to places. Room key had to be... More

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Jan_Ottenbourg
Tahiti, French Polynesia
2 reviews
3 of 5 stars Reviewed 7 December 2011

A basic hotel. Very noisy (outside + inside), broken airconditioning, no hot water in some rooms, restaurant very minimal,... Nothing compared to the (luxurious) hotels you would normally suspect in Cancun. Wouldn't recommend if staying more than one night. More

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cherlynns3
Washington DC, District of Columbia
Reviewer
5 reviews
13 helpful votes
3 of 5 stars Reviewed 16 October 2011

The Radisson is overall a good hotel. However, travelers should be aware of a few potential issues. After 5 calls in one day to the front desk (all of which were answered promptly) because my bathroom and bedside lights would go out and not come back on; it was finally relayed that the lights are supposed to be movement triggered.... More

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le-pecheur-Villepot
Villepot
Senior Contributor
24 reviews
16 helpful votes
3 of 5 stars Reviewed 12 October 2011

Had two separate one-night stays both of which suited our needs. The staff were efficient, friendly and, given our minimal Spanish, were in the main competent in English. The room was clean and comfortable - no frills but OK. The hotel was well placed for nearby places to eat which we chose in preference to the rather soulless hotel restaurant.... More

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colibri007
Winnipeg, Canada
2 reviews
1 helpful vote
4 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

We always stop at this hotel on our way to and from Yucatan, Mexico. Location is great as it is close to main bus station from which one can get to many places. Grounds are very nice, especially the courtyard with tropical plants and pool. Food in the restaurant is decent. Recommend to try sopa de lima (chicken lime soup).... More

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Mfisher85
Virginia
Reviewer
3 reviews
4 of 5 stars Reviewed 25 August 2011

I was in Cancun for business, but I'd certainly come back and stay at the Radisson for pleasure. The Staff was friendly and helpful, the room was nicely appointed. The location was good too; close to shops and restaurants. Since I was there for business, it wasn't on the beach, but the beach wasn't too far if I'd had a... More

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Holidaygirl023
Henley on Thames Oxfordshire
2 reviews
1 of 5 stars Reviewed 8 August 2011

From the moment we tried to find the hotel and the bell boy couldn't give us directions resulting in taking over 2 hours to find the hotel, we should have known we were in trouble. However, this was as nothing to the rudeness and insulting behaviour of the bell boy when we checked in. We were taken to a smoking... More

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31 reviews
24 helpful votes
4 of 5 stars Reviewed 31 July 2011

This hotel is an inexpensive 3 star hotel in the downtown area with friendly staff and nice pool area. My room was basic but spacious and above my expectations even with road view. if you want something nicer than 3 stars then i suggest to pay the extra money and stay elsewhere. i stayed here for 5 nights and used... More

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Radisson Hotel Hacienda Cancun Also Known As

  • Radisson Cancun
  • Cancun Radisson Hacienda
  • Cancun Radisson
Address: Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico

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