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The Royal Sands

3.5 of 5
Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Amenities
Special offer
25% off + Free Transfers
Ranked #5 of 170 hotels in Cancun
4.5 of 5 stars 560 Reviews
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560 reviews from our community

What travellers say about this hotel
  • Very nice(13)
  • Hacienda Sisal(12)
  • Personal concierge(11)
  • Grocery store(11)
  • Happy Hour(9)
  • Pool bar(8)
  • Hotel zone(8)
  • Full kitchen(7)
  • Phase II(5)
  • Friendly and helpful(5)
Traveller rating
    408
    104
    31
    10
    7
Only show reviews for Family (181) | Couples (165) | Business (3)
Date Rating
bp_thegolfpro
Ontario
Contributor
14 reviews
19 helpful votes
5 of 5 stars Reviewed 28 November 2011
5
people found this review helpful

I have stayed in many time-shares, of similar price and quality, but this place really is as good as the reviews read. To put it simply, I really had to scrape deep to find something to complain about. Like perhaps it's harder to walk the beach because the sand is very soft!?? Clearly not a complaint, but you catch my... More

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Camilo_Royal_Resorts, Community Manager at The Royal Sands, responded to this review
29 November 2011

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your thoughtful remarks are very helpful in allowing us to continue to deliver the most excellent experience. I appreciate the time you took to write such a descriptive review, this will help other guests see what the Royal experience is all about. Thanks! Thank... More

Jabb88
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 27 November 2011

Besides the concierge hounding us to buy stuff and being completely rude, the visit was nice. One heated pool, and one large spectacular pool. More

Was this review helpful? Yes
Camilo_Royal_Resorts, Community Manager at The Royal Sands, responded to this review
29 November 2011

Dear Guest, Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I wanted to offer my apologies for your experience with your personal concierge. I have discussed your concerns with the concierge team manager, and I can assure you that these issues won’t occur... More

landlcanada
Canada
Contributor
18 reviews
12 helpful votes
5 of 5 stars Reviewed 23 November 2011

These are the words we are greeted with each time we come to The Royal Sands. We purchased our unit at the Sands II in 2004 and have never regretted our decision to do so. We felt right from the beginning that this company did everything right. Their goals and objectives to give back to Mexico in hiring Mexican people,... More

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Rjs030709
Schenectady, New York
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 22 November 2011

theever the Royal Sands is where we go every year without fail. We own two weeks ending our year and beginning our year the best way ever. The facilities are gorgeous and the service is even better. More

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Starlight008
1 review
5 of 5 stars Reviewed 21 November 2011

I had the fortunate experience to spend four weeks in cancun this past May. My first week was not with a Royal Resort and I must tell you when the second week came and I heard the words, "Welcome Home" I couldn't have heard anything better. From that point my vacation turned on a pinpoint. My first week at the... More

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karen e
Feasterville, Pennsylvania
1 review
5 of 5 stars Reviewed 20 November 2011

We were met by very friendly staff, the check- in process was quick and painless. We had a 2 BR villa. We arrived at 11am, although our room was not ready we were able to get in right away. Quick change into bathing suits and off to the pool. The pool and beach areas are very well maintained and the... More

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mn_racinggirl
Inver Grove Heights, Minnesota
Reviewer
4 reviews
5 of 5 stars Reviewed 19 November 2011

The best service ever. The beach is now wide and beautiful. These and many more reasons are why we come back every year. More

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tandtgreen
Moscow, Idaho
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 19 November 2011

I stayed at the Royal Sands for week with my husband, 3 kids, and mother-in-law. The rooms were huge, plenty of room for the six of us. The service at the resort was great. The kids enjoyed the activities with Stephanie, at the kids activity center, and playing in the pool. The tides were strong while we were there in... More

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kshavu
Kitchener, Ontario
Senior Reviewer
8 reviews
23 helpful votes
4 of 5 stars Reviewed 17 November 2011

We stayed here during March Break, 2011. Love the location, the amenities are great, nice pools, restaurants, market. Love having the 2 bedrooms/bathrooms and kitchen. Excellent choice for families with more than 2 kids, like us. We ate our breakfasts and some lunches in the condo and went out dinners. Very economical vacation! Nice and close to lots of great... More

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jessicat80
Cicero, New York
1 review
1 helpful vote
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

My husband and I have been to The Royal Sands three times and it's paradise! We currently own Week 8 in Phase II. The villas are spacious and are more than adequate for six people. They have two bedrooms and two baths. The views from any villa are incredible. They all face the Caribbean Sea! There is daily housekeeping (except... More

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The Royal Sands Also Known As

  • Royal Sands Cancun
  • Royal Sands
  • Cancun Royal Sands Resort
  • Royal Sands Resort Cancun
  • Cancun Royal Sands
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico

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