We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 170 Cancun hotels »

The Royal Sands

3.5 of 5
Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Amenities
Special offer
25% off + Free Transfers
Ranked #5 of 170 hotels in Cancun
4.5 of 5 stars 560 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

560 reviews from our community

What travellers say about this hotel
  • Very nice(13)
  • Hacienda Sisal(12)
  • Personal concierge(11)
  • Grocery store(11)
  • Happy Hour(9)
  • Pool bar(8)
  • Hotel zone(8)
  • Full kitchen(7)
  • Phase II(5)
  • Friendly and helpful(5)
Traveller rating
    408
    104
    31
    10
    7
Only show reviews for Family (181) | Couples (165) | Business (3)
Date Rating
Linda L
Pittsburgh, Pennsylvania
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

We traveled to Cancun over New Years and everything at The Royal Sands was just as described...clean, comfortable and relaxing! The staff is amazing - Vincent at the towel hut knew my name after the 1st day! Recommendation: best sunbathing at beach - hotel building tends to block mid-afternoon sun. More

Was this review helpful? Yes
Camilo_Royal_Resorts, Manager at The Royal Sands, responded to this review
11 January 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm delighted to read that you enjoyed your time with us. Thank you for the kind words towards our resort and staff! I'll pass a copy of your comments about Vincent to his... More

joyceg
San Francisco
Senior Contributor
21 reviews
44 helpful votes
4 of 5 stars Reviewed 6 January 2012
3
people found this review helpful

First, there are 2 Royal Sands properties. We were in the garden version (phase 2). Phase 1's properties (next door) has all of the amenities and grand entrance. However it was only a few steps away from our entrance and we were told the rooms were similar. Like many of these places, they try to give you everything you need... More

Was this review helpful? Yes
Taylor W
Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed 6 January 2012

excellent stay at both haciendas and sands!! prefered haciendas for quietness, not fighting for pool chairs, and quality of villas. royal sands was great for beach and ocean, shopping, and easier to get aroud the area without a car. both places provided excellent service and we would go back to either place in a heartbeat. More

Was this review helpful? Yes
Kristin J
New Richmond, Wisconsin
2 reviews
1 helpful vote
5 of 5 stars Reviewed 6 January 2012

This review is actually from Jan 10 - but Feb 11 was the oldest date they would let me pick!! My husbands family owns 2 weeks at the Royal Sands. So they have been coming here every year for the past 12 years or so- and I have been going for the last 5 years (except for the last year... More

Was this review helpful? Yes
CQ_NewYork
New York
Contributor
16 reviews
81 helpful votes
5 of 5 stars Reviewed 6 January 2012
9
people found this review helpful

Via Interval International, my husband and I did an exchange for two weeks in Cancun. We stayed at the Royal Sands for week 2 (12/24-12/31) and Omni for 1 week (12/17-12/24 - see other write up for Omni Hotel and Villas). Both were in studio units. Not having been to Cancun since 1988, I didn't know what to expect but... More

Was this review helpful? Yes
Solrac24
South Carolina
Senior Contributor
23 reviews
12 helpful votes
4 of 5 stars Reviewed 6 January 2012

Very good resort. Extremely clean, with very attentive personnel. We really enjoyed our week stay over the holidays. The unit was not as luxurious as others we had stayed at other places in different occasions, but pretty darn good regardless. The bedding was good, but our unit did not have a flat screen TV. Also, I found it surprissing that... More

Was this review helpful? Yes
zena p
Exeter, United Kingdom
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We stayed for 6 days and really enjoyed this quality resort. We would like to commend Vincente who works in the towel station he was always friendly and very helpful he welcomed us every day at the beach and was even there working as a bell boy when we left the resort it was great to be able to say... More

Was this review helpful? Yes
Teet4
Reviewer
4 reviews
5 of 5 stars Reviewed 30 December 2011

We have been members of the Sands since it opened and have not given up our week to vacation there except for once when our kids school spring break didn't coincide with our week. Love, love love this place. Always clean, beautiful, classy, friendly, and just top notch. We have friends that have joined us and they are always wanting... More

Was this review helpful? Yes
jenlscott
PA
Contributor
14 reviews
40 helpful votes
5 of 5 stars Reviewed 29 December 2011

Had a beachfront unit which was great. We spent alot of time out on the balcony at night and even slept out there a couple hours each night. We only had problems with loud drunk people one evening that were on the beachfront after 11pm and it was promptly dealt with after calling security. The unit was clean and spacious... More

Was this review helpful? Yes
jimisue
new york, ny
Contributor
12 reviews
17 helpful votes
5 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

We are owners at the royal sands since it was built in 2000. I do not know why it took me so long to write a review. We do alot of traveling and reason we bought weeks at the sands is because you can always count on a vacation that is 100% satisfactory. The villas, staff, grounds and pool, beach... More

Was this review helpful? Yes

Travellers who viewed The Royal Sands also viewed

The Royal in Cancun
4.5 of 5 stars 2,610 Reviews
Cancun, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal Cancun
4.5 of 5 stars 261 Reviews
Cancun, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d254865?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Le Blanc Spa Resort
4.5 of 5 stars 1,399 Reviews
Cancun, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 170 hotels in Cancun, ranked by popularity »

Been to The Royal Sands? Share your experiences!

Write a Review Add Photos Add Videos

The Royal Sands Also Known As

  • Royal Sands Cancun
  • Royal Sands
  • Cancun Royal Sands Resort
  • Royal Sands Resort Cancun
  • Cancun Royal Sands
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico

Is The Royal Sands your business?

  • Manage your listing
The Royal Sands
Show the lowest price for this hotel* (from our partners)
CHECK RATES!