Arrived Oct 17. Took one hour to get through Customs. We used Cancun Express ($45/rt) to transport to Royal Sands --outstanding communication and service. We were booked in Phase II, so we went to the corresponding lobby. Check-in went smoothly and efficiently. We booked a 1-bdr unit. The 1-bdr was quite spacious with a full kitchen. We stocked up in... more

Service throughout the resort is absolutely the best!!! more

The hotel was conveniently located with easy access to the bus system (which would take you just about anywhere for less than $1 US one-way). Enjoyed the show at the Hacienda Sisal next door (very convenient) and the sea turtle preservation at the hotel (and watching the hatchlings head to sea late at night). The rooms were nice, but not... more

Royal Sands was perfect! The staff was very friendly and helpful. The rooms were beautiful and comfortable. The pools were gorgeous with an excellent view of the sea. The poolside service was terrific. The food was delicious. The location was perfect. We had the best vacation ever! more

This was our third visit to the Royal Sands Resort and I would recommend it to anyone. I am unsure if you are able to stay there without owning a week or trading in thru RCI or Interval International. The views are wonderful from anywhere on the property. The staff treat you very nice and understand that you being there... more

Our recent stay at the Royal Sands was awesome. The rooms were huge and all had an extra large balcony and excellent views of the ocean. The staff was great. Very knowledgable and helpful with information about buses and things to do. The maid came in daily and did excellent job cleaning(even changed the shower curtain!). The beach sand was... more

We stayed at Royal Sands from Sept 26 thru Oct 2 in the 2 bedroom villa. The resort was very nice and the pool and views were awesome! Traveled with friends and a 2 year old. Happy hour was great and lasted from 3:00 to 7:00. Half price drinks and free chips and salsa. The bartenders were very friendly. We... more

I was in Cancun for 7 days and everyday was an awsome experience, Jose from the bar in the pool has the greatest heart ever, Eduardo from the bar in the hotel is a great singer and very friendly, Carla, Victor, Luis, everyone treated me and my friends with the most respect. It was a wonderful experience. more

I spent a week at the Royal Sands with my husband and other family members. Our rooms were in 2 differents phases which the front desk accomodated us by moving us both of us in the same phase. One room was a beach view and the other a pool/beach view. The rooms were very clean and quite spacious. The little... more