Hard Rock Hotel Cancun (Cancun) - Hotel reviews, photos, rates

Address: Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#19 Top resorts Hotels in Cancun

#19 Luxury Hotels in Cancun

#23 On the Beach Hotels in Cancun

#24 Family Hotels in Cancun

Price range (per night): ₹ 16,903 - 38,086

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: After a complete rockin’ renovation, Cancun Palace debuted as the all-inclusive Hard Rock Hotel Cancun in October 2012. Featuring enhanced, new facilities and guestrooms and located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room double Jacuzzis, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. ... more less

Reservation Options:: TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Travelocity, BookIt.com, Booking.com, Expedia, Amex, Olotels, Otel, Priceline, Venere, Tingo and Hotels.com so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Cancun Palace Hotel Cancun; Cancun Palace; Cancun Palace Hotel; Cancun Palace Resort; Palace Hotel Cancun; Cancun Palace Cancun

Write a Review

534 reviews from our community

See which rooms travellers prefer - 174 traveller tips

Cathy S

Loudonville, New York

2 reviews

1 helpful vote

“week with florida georgia line”

Reviewed 16 May 2013 NEW

we were there in january. spent the week with florida/georgia line and it was wonderful, they were filming the get your shine on video, nicest group of people you would met. the place is the same as cancun palace just alittle different. they still need to change the music outside in the pool area.

Was this review helpful? Yes

Review collected in partnership with this hotel

Problem with this review?

Cathy S has 1 more review of Hard Rock Hotel Cancun

“hard rock hotel cancun”

Reviewed 1 February 2013

Erikazapata

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

4 helpful votes

“I can't wait to return”

Traveled with my 10 year old daughter on december 2012, and was such a pleasant experience. With the Palace rewards we could get a superior room just in front of the ocean, a spectacular view and super comfortable. All restaurants were so good, specially the brazilian one. The pool was so nice, the bar in the pool so convenient as... More

Was this review helpful? Yes 2

Don R

Hamilton Square, New Jersey

1 review

2 helpful votes

“Excellent Service 5/4-5/11 2013”

Reviewed 15 May 2013 NEW

We stayed last year at Cancun Palace and this year at the new Hard Rock Hotel Cancun. The staff is still just as friendly and helpful. We had a small problem with getting oceanview rooms which I requested last August when I booked. Miguel B.worked on making this happen for us. Ermando at the front desk was also very helpful... More

Sherry H

Placentia, California

3 helpful votes

“Great Place to Stay!!”

My husband and I just returned from a wonderful vacation at Hard Rock Cancun. The weather was amazing! There is plenty to do for all ages. The main pool has two sides, one side is very active with a lot of activities the other side is a little more calm. If you want quiet and relaxation I highly recommend the... More

Was this review helpful? Yes 3

Teresa M

Chicago, Illinois

Senior Contributor

25 reviews

9 hotel reviews

Reviews in 9 cities

15 helpful votes

“You will be rocking hard all the time....”

This property is centrally located in the Cancun hotel zone and it offers the all-inclusive plan. I personally think in this are is more suitable to opt for an EP hotel (European Plan=no meals included) because Cancun has a lot of great restaurants and fun close-by areas to explore at are worth leaving your hotel. But if if you are... More

Was this review helpful? Yes 1

See 3 more reviews by Teresa M for Cancun

Oscar F F

Mexico City, Mexico

“EXCELLENT TRIP TO HARD ROCK CANCUN!!!!!!”

Reviewed 14 May 2013 NEW

Just stayed at the Hard Rock Cancun, the hotel is AWESOME, great music every place you go. The rooms are very nice!!!! the HArd Rock Theme is absolutely superb, the colors, furniture, amenities........ everyhthing is great. it is definitely a must if you are in the Cancun area. The restaurants are excellent and the food is delicious, the service you... More

Ftwwp88

Bronx, New York

“waiter service”

Reviewed 13 May 2013 NEW

Would like to say the waiter service at this hotel was great. Especially an older waiter at the Market restaurant for morning breakfast. His name is Amador and he was exceptional. I couldn't ask for a better waiter.....

tooloon

Bowmanville, Canada

33 reviews

30 hotel reviews

Reviews in 16 cities

220 helpful votes

“Great Time and Great Friends at the Hard Rock Cancun!”

Hello, I have stayed previously at the HRC and also numerous times back when in was Cancun Palace! Bellman Sammy, Octavio (Lionel Ritchie) and Miguel are great! Check-in Great job! They upgraded me for free to a Concierge room but since I was travelling with my friend I declined. I was reissued a room on the 4th floor. It was... More

See 9 more reviews by tooloon for Cancun

tooloon has 1 more review of Hard Rock Hotel Cancun

“What a Rockin' good time!”

Reviewed 15 January 2013

Brian B

Bromley United Kingdom

46 reviews

6 hotel reviews

9 helpful votes

“Looking forward to visiting again”

Reviewed 12 May 2013 NEW

We own a Palace Resorts timeshare and received a 2 week stay for 2 people for free in 2012 (paid flights and that's it). The hotel was being refurbished at this point (from Cancun Palace) but it was no disruption at all, and very exciting to gradually see the new decor! On arrival, our greeting was pleasant and we were... More

Gambone0729

Philadelphia, Pennsylvania

“Great vacation!!”

My husband and I just came back from the Hard Rock Cancun and had a WONDERFUL time!! We are Palace Premier members and always enjoy our vacations! I want to give a special recognition to Deisy!! Deisy was one of the Hotel Concierge employees and she was fabulous!! She was professional, helpful and very pleasant!

1-10 of 534 reviews

« 1 2 ... 54 »

Romantic Sun Palace 2,271 reviews	Luxury Omni Cancun Hotel & Villas 2,016 reviews	Good for business Ritz-Carlton Cancun 1,050 reviews	Near the beach Riu Palace Las Americas 3,294 reviews
ABS:HotelCheckRates-d152894?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d154897?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d152886?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d303140?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Beach Palace 1,676 reviews	Moon Palace Golf & Spa Resort 6,930 reviews	Live Aqua Cancun All Inclusive 2,388 reviews	Le Blanc Spa Resort 2,314 reviews
ABS:HotelCheckRates-d152895?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d219163?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d506374?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

The Royal 3,797 reviews	Fiesta Americana Condesa Cancun ... 2,257 reviews	Fiesta Americana Grand Coral Bea... 1,500 reviews	Sandos Cancun Luxury Experience ... 476 reviews
ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152680?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d2554709?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Hard Rock Hotel Cancun All-inclusive Resort, Cancun

Hard Rock Hotel Cancun

534 reviews from our community

Flexible dates? Try different dates for Hard Rock Hotel Cancun

Been to Hard Rock Hotel Cancun? Share your experiences!

Hotel Summarization (Beta)

What travellers say

What travellers search

Additional Information about Hard Rock Hotel Cancun

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Cancun

Hotels around Cancun

Travelling to a popular city?

Hard Rock Hotel Cancun All-inclusive Resort, Cancun

Hard Rock Hotel Cancun

534 reviews from our community

Flexible dates? Try different dates for Hard Rock Hotel Cancun

Been to Hard Rock Hotel Cancun? Share your experiences!

Hotel Summarization (Beta)

What travellers say

What travellers search

Additional Information about Hard Rock Hotel Cancun

Owners: What's your side of the story?

Related hotels...

Browse nearby

Recent Posts for Cancun

Explore Cancun

Hotels around Cancun

Travelling to a popular city?